Building dialogue systems that sell

Stan P. van der Burgt; Toine Andernach; Hans Kloosterman; René  Bos; Anton Nijholt

Building dialogue systems that sell

Stan P. van der Burgt
, Toine Andernach
, Hans Kloosterman
, René Bos
, Anton Nijholt

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.

Original language	English
Title of host publication	Proceedings Natural Language Processing and Industrial Applications, NLP+IA 1996
Editors	C. Moghrabi
Place of Publication	Moncton
Publisher	Moncton University
Pages	41-46
Number of pages	6
Publication status	Published - 2 Jun 1996
Event	International Conference on Natural Language Processing and Industrial Applications 1996 - Moncton, Canada Duration: 4 Jun 1996 → 6 Jun 1996

Conference

Conference	International Conference on Natural Language Processing and Industrial Applications 1996
Country/Territory	Canada
City	Moncton
Period	4/06/96 → 6/06/96

Keywords

HMI-MI: MULTIMODAL INTERACTIONS

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VandeBurgt1996buildingFinal published version, 71.8 KB

1 Report

Building dialogue systems that sell
van de Burgt, S. P., Andernach, T., Kloosterman, H., Bos, R. & Nijholt, A., 1996, Enschede: Centre for Telematics and Information Technology (CTIT). 6 p. (CTIT Technical Report Series; no. 96-27)
Research output: Book/Report › Report › Professional

Open Access
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Cite this

@inproceedings{2ac89d159fae4426a829c471742df9fe,

title = "Building dialogue systems that sell",

abstract = "This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally {"}sells{"} the caller one or more tickets for a given performance.",

keywords = "HMI-MI: MULTIMODAL INTERACTIONS",

author = "\{van der Burgt\}, \{Stan P.\} and Toine Andernach and Hans Kloosterman and Ren{\'e} Bos and Anton Nijholt",

year = "1996",

month = jun,

day = "2",

language = "English",

pages = "41--46",

editor = "C. Moghrabi",

booktitle = "Proceedings Natural Language Processing and Industrial Applications, NLP+IA 1996",

publisher = "Moncton University",

note = "International Conference on Natural Language Processing and Industrial Applications 1996 ; Conference date: 04-06-1996 Through 06-06-1996",

}

van der Burgt, SP, Andernach, T, Kloosterman, H, Bos, R & Nijholt, A 1996, Building dialogue systems that sell. in C Moghrabi (ed.), Proceedings Natural Language Processing and Industrial Applications, NLP+IA 1996. Moncton University, Moncton, pp. 41-46, International Conference on Natural Language Processing and Industrial Applications 1996, Moncton, New Brunswick, Canada, 4/06/96.

TY - GEN

T1 - Building dialogue systems that sell

AU - van der Burgt, Stan P.

AU - Andernach, Toine

AU - Kloosterman, Hans

AU - Bos, René

AU - Nijholt, Anton

PY - 1996/6/2

Y1 - 1996/6/2

N2 - This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.

AB - This paper addresses the application of dialogue management techniques in a buyer-seller situation. In particular, we will describe the techniques used in the SCHISMA system, a system that provides the caller with information on theatre performances, and optionally "sells" the caller one or more tickets for a given performance.

KW - HMI-MI: MULTIMODAL INTERACTIONS

M3 - Conference contribution

SP - 41

EP - 46

BT - Proceedings Natural Language Processing and Industrial Applications, NLP+IA 1996

A2 - Moghrabi, C.

PB - Moncton University

CY - Moncton

T2 - International Conference on Natural Language Processing and Industrial Applications 1996

Y2 - 4 June 1996 through 6 June 1996

ER -

Building dialogue systems that sell

Abstract

Conference

Keywords

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Research output

Building dialogue systems that sell

Cite this