Business intelligence and service-oriented architecture: a Delphi study

Roland M. Müller, Stefan Linders, Luis Ferreira Pires

    Research output: Contribution to journalArticleAcademicpeer-review

    29 Citations (Scopus)
    76 Downloads (Pure)


    Although service-oriented architecture (SOA) is becoming increasingly popular in enterprise application rchitectures, little is known about how SOA could support and influence the use and implementation of business intelligence (BI). We applied the Delphi method in order to identify opportunities and limitations of SOA concepts and technologies when applied to BI applications. This paper draws recommendations for BI vendors and for organizations that use or intend to use SOA to support BI.
    Original languageEnglish
    Pages (from-to)168-187
    Number of pages20
    JournalInformation systems management
    Issue number2
    Publication statusPublished - Mar 2010


    • SCS-Services
    • Business analytics
    • Data warehousing
    • Business intelligence
    • Delphi study
    • Service oriented architecture
    • 2023 OA procedure


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