Abstract
In this paper we aim to gain insight into the relationship between user participation modes and project risk factors, and then we construct a model that can be used to determine how user participation can be successfully applied in ISD projects with a given set of risk factors. We perform an in-depth literature review, which aims to clarify the concept of user participation as part of risk management. We then report on the results of a case study in Cap Gemini where we conduct an exploratory research of the application of user participation in practice. For this exploratory research, a quantitative and qualitative research method was designed in the form of a survey and interviews. Though the results from our case study we gain insight into the relationship between user participation and IS project risk and also determine how user participation can be used to mitigate such risk.
| Original language | English |
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| Title of host publication | 45th Hawaii International conference on system sciences, HICSS 2012, January 4-7, 2012 |
| Pages | 4593-4602 |
| Number of pages | 10 |
| Publication status | Published - 2012 |
| Event | 45th Hawaii International Conference on System Sciences, HICSS 2012 - Maui, United States Duration: 4 Jan 2012 → 7 Jan 2012 Conference number: 45 |
Conference
| Conference | 45th Hawaii International Conference on System Sciences, HICSS 2012 |
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| Abbreviated title | HICSS |
| Country/Territory | United States |
| City | Maui |
| Period | 4/01/12 → 7/01/12 |
Keywords
- METIS-290079
- IR-79516