Case-Base Maintenance for CCBR-Based Process Evolution

B. Weber, M.U. Reichert, W. Wild

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

18 Citations (Scopus)

Abstract

The success of a company more and more depends on its ability to flexibly and quickly react to changes. Combining process management techniques and conversational case-based reasoning (CCBR) allows for flexibly aligning the business processes to new requirements by providing integrated process life cycle support. This includes the adaptation of business processes to changing needs by allowing deviations from the predefined process model, the memorization and the reuse of these deviations using CCBR, and the derivation of process improvements from cases. However, to effectively support users during the whole process life cycle, the quality of the data maintained in the case base (CB) is essential. Low problem solving efficiency of the CCBR system as well as inconsistent or inaccurate cases can limit user acceptance. In this paper we describe fundamental requirements for CB maintenance, which arise when integrating business process management (BPM) and CCBR and elaborate our approach to meeting these requirements.
Original languageUndefined
Title of host publicationProc. 8th European Conference on Advances in Case-Based Reasoning (ECCBR'06)
EditorsT. Roth-Berghofer, M.H. Göker, H.A. Güvenir
Place of PublicationBerlin, Heidelberg, New York
PublisherSpringer
Pages106-120
Number of pages15
ISBN (Print)978-3-540-36843-4
DOIs
Publication statusPublished - 26 Aug 2006

Publication series

NameLecture Notes in Computer Science
PublisherSpringer Verlag
Volume4106
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Keywords

  • SCS-Services
  • IR-63202
  • METIS-238668
  • EWI-6192

Cite this

Weber, B., Reichert, M. U., & Wild, W. (2006). Case-Base Maintenance for CCBR-Based Process Evolution. In T. Roth-Berghofer, M. H. Göker, & H. A. Güvenir (Eds.), Proc. 8th European Conference on Advances in Case-Based Reasoning (ECCBR'06) (pp. 106-120). [10.1007/11805816_10] (Lecture Notes in Computer Science; Vol. 4106). Berlin, Heidelberg, New York: Springer. https://doi.org/10.1007/11805816_10
Weber, B. ; Reichert, M.U. ; Wild, W. / Case-Base Maintenance for CCBR-Based Process Evolution. Proc. 8th European Conference on Advances in Case-Based Reasoning (ECCBR'06). editor / T. Roth-Berghofer ; M.H. Göker ; H.A. Güvenir. Berlin, Heidelberg, New York : Springer, 2006. pp. 106-120 (Lecture Notes in Computer Science).
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Weber, B, Reichert, MU & Wild, W 2006, Case-Base Maintenance for CCBR-Based Process Evolution. in T Roth-Berghofer, MH Göker & HA Güvenir (eds), Proc. 8th European Conference on Advances in Case-Based Reasoning (ECCBR'06)., 10.1007/11805816_10, Lecture Notes in Computer Science, vol. 4106, Springer, Berlin, Heidelberg, New York, pp. 106-120. https://doi.org/10.1007/11805816_10

Case-Base Maintenance for CCBR-Based Process Evolution. / Weber, B.; Reichert, M.U.; Wild, W.

Proc. 8th European Conference on Advances in Case-Based Reasoning (ECCBR'06). ed. / T. Roth-Berghofer; M.H. Göker; H.A. Güvenir. Berlin, Heidelberg, New York : Springer, 2006. p. 106-120 10.1007/11805816_10 (Lecture Notes in Computer Science; Vol. 4106).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Weber B, Reichert MU, Wild W. Case-Base Maintenance for CCBR-Based Process Evolution. In Roth-Berghofer T, Göker MH, Güvenir HA, editors, Proc. 8th European Conference on Advances in Case-Based Reasoning (ECCBR'06). Berlin, Heidelberg, New York: Springer. 2006. p. 106-120. 10.1007/11805816_10. (Lecture Notes in Computer Science). https://doi.org/10.1007/11805816_10