Abstract
| Original language | English |
|---|---|
| Title of host publication | Electronic Government: |
| Subtitle of host publication | 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. Proceedings |
| Editors | Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl |
| Place of Publication | Berlin |
| Publisher | Springer |
| Pages | 144-155 |
| Number of pages | 12 |
| ISBN (Electronic) | 978-3-642-14799-9 |
| ISBN (Print) | 978-3-642-14798-2 |
| DOIs | |
| Publication status | Published - 2010 |
| Event | 9th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2010 - Lausanne, Switzerland Duration: 29 Aug 2010 → 2 Sep 2010 Conference number: 9 |
Publication series
| Name | Lecture notes in computer science |
|---|---|
| Publisher | Springer |
| Volume | 6228 |
| ISSN (Print) | 0302-9743 |
| ISSN (Electronic) | 1611-3349 |
Conference
| Conference | 9th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2010 |
|---|---|
| Abbreviated title | EGOV |
| Country | Switzerland |
| City | Lausanne |
| Period | 29/08/10 → 2/09/10 |
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Keywords
- METIS-270244
- IR-94523
Cite this
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Channel choice and source choice of entrepreneurs in a public organizational context : the Dutch case. / Jansen, Jurjen; van de Wijngaert, Lidwien; Pieterson, Willem.
Electronic Government: : 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. Proceedings. ed. / Maria A. Wimmer; Jean-Loup Chappelet; Marijn Janssen; Hans J. Scholl. Berlin : Springer, 2010. p. 144-155 (Lecture notes in computer science; Vol. 6228).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
TY - GEN
T1 - Channel choice and source choice of entrepreneurs in a public organizational context
T2 - the Dutch case
AU - Jansen, Jurjen
AU - van de Wijngaert, Lidwien
AU - Pieterson, Willem
PY - 2010
Y1 - 2010
N2 - Most e-Government research focuses on citizens, the use and effects of electronic channels and services. However, businesses are an important target group for governmental agencies as well. Governmental agencies have a duty to inform businesses and to make this information easy to access. In order to increase accessibility it is important to closely relate to the behavior of users. Therefore, the purpose of the present investigation is to gain insight about the channel and source choice of entrepreneurs in a public organizational context. According to 323 entrepreneurs, who filled out an electronic questionnaire, the internet is the most preferred channel and a search engine is the most preferred source for obtaining governmental information. Business-, entrepreneur- and situational characteristics have, although small, effect on these choices.
AB - Most e-Government research focuses on citizens, the use and effects of electronic channels and services. However, businesses are an important target group for governmental agencies as well. Governmental agencies have a duty to inform businesses and to make this information easy to access. In order to increase accessibility it is important to closely relate to the behavior of users. Therefore, the purpose of the present investigation is to gain insight about the channel and source choice of entrepreneurs in a public organizational context. According to 323 entrepreneurs, who filled out an electronic questionnaire, the internet is the most preferred channel and a search engine is the most preferred source for obtaining governmental information. Business-, entrepreneur- and situational characteristics have, although small, effect on these choices.
KW - METIS-270244
KW - IR-94523
U2 - 10.1007/978-3-642-14799-9_13
DO - 10.1007/978-3-642-14799-9_13
M3 - Conference contribution
SN - 978-3-642-14798-2
T3 - Lecture notes in computer science
SP - 144
EP - 155
BT - Electronic Government:
A2 - Wimmer, Maria A.
A2 - Chappelet, Jean-Loup
A2 - Janssen, Marijn
A2 - Scholl, Hans J.
PB - Springer
CY - Berlin
ER -