Characterizing web heuristics

Menno D.T. de Jong; Thea van der Geest

Characterizing web heuristics

Menno D.T. de Jong, Thea van der Geest

Faculty of Behavioural, Management and Social Sciences

Research output: Contribution to journal › Article › Academic › peer-review

28 Citations (Scopus)

Abstract

This article is intended to make Web designers more aware of the qualities of heuristics by presenting a framework for analyzing the characteristics of heuristics. The framework is meant to support Web designers in choosing among alternative heuristics. We hope that better knowledge of the backgrounds, potentials, and limitations of heuristics will contribute to the professional expertise in the field. Our second goal is to make those who develop and present heuristics more aware of the information their users need. Thus, we try to increase the usability of heuristics.

Original language	English
Pages (from-to)	311-325
Number of pages	15
Journal	Technical communication
Volume	47
Issue number	3
Publication status	Published - 2000

Keywords

METIS-148685
IR-94587

Access to Document

http://www.ingentaconnect.com/content/stc/tc/2000/00000047/00000003/art00005

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AB - This article is intended to make Web designers more aware of the qualities of heuristics by presenting a framework for analyzing the characteristics of heuristics. The framework is meant to support Web designers in choosing among alternative heuristics. We hope that better knowledge of the backgrounds, potentials, and limitations of heuristics will contribute to the professional expertise in the field. Our second goal is to make those who develop and present heuristics more aware of the information their users need. Thus, we try to increase the usability of heuristics.

KW - METIS-148685

KW - IR-94587

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SP - 311

EP - 325

JO - Technical communication

JF - Technical communication

SN - 0049-3155

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