Children’s Trust in Robots and the Information They Provide

Thomas Herman Johan Beelen*, Ella Velner*, Khiet Phuong Truong, Roeland J.F. Ordelman, Theo W.C. Huibers, Vanessa Evers

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)
97 Downloads (Pure)

Abstract

Previous work has shown that children tend to trust embodied conversational agents such as social robots. Also, that children have difficulty assessing the credibility of information. The study reported in this paper addresses how children’s attitudes toward and trust in a robot affect their acceptance of information provided by the robot. We conducted a within-subjects study (N=30) where children engaged with a ‘trustworthy’ versus an ‘untrustworthy’ robot. Due to the pandemic period, this interaction was carried out via video call. The children played a quiz with the robot where we measured whether they accepted the information provided by the robot. Results show that the manipulation of trustworthiness was successful. We did not find evidence for a causal relationship between trust in the robot and acceptance of the information. Furthermore, semi-structured interviews offered a more in-depth understanding of how children perceived the two different robots and their preference for the trustworthy robot.
Original languageEnglish
Title of host publicationCHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
PublisherACM Publishing
Pages1-7
ISBN (Electronic)9781450394222
DOIs
Publication statusPublished - Apr 2023
EventCHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany
Duration: 23 Apr 202328 Apr 2023

Conference

ConferenceCHI Conference on Human Factors in Computing Systems, CHI 2023
Abbreviated titleCHI 2023
Country/TerritoryGermany
CityHamburg
Period23/04/2328/04/23

Keywords

  • 2023 OA procedure

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