TY - CHAP
T1 - Citizen Surveillance of the State
T2 - A Mirror for eGovernment?
AU - Verplanke, Jeroen
AU - Martinez, Javier
AU - Miscione, Gianluca
AU - Georgiadou, P.Y.
AU - Coleman, David
AU - Hassan, Abdishakur Awil
PY - 2010
Y1 - 2010
N2 - This paper discusses, conceptually and empirically, the role of geographic ICT (geoICT) and virtual globes (e.g. Google Earth) at the interface of public policy and citizens. Our preliminary findings from on-going field work in an Indian city and in Zanzibar suggest that virtual globe technology can potentially transfer to citizens surveillance power, traditionally held by the government. Starting from the traditional electronic government framework, where bureaucracy acts as a filter between policy makers and citizens with grievances, we outline an emerging framework where commercial virtual globes act as mediators between policy-makers and citizens. We show that the emerging framework holds the potential of allowing citizens concerned, in our case, about the quality of water services, to influence policy makers directly. The virtual globe acts as a mirror to the traditional eGovernment framework and lends a different societal visibility both to public services provision, and to localized citizens’ needs.
AB - This paper discusses, conceptually and empirically, the role of geographic ICT (geoICT) and virtual globes (e.g. Google Earth) at the interface of public policy and citizens. Our preliminary findings from on-going field work in an Indian city and in Zanzibar suggest that virtual globe technology can potentially transfer to citizens surveillance power, traditionally held by the government. Starting from the traditional electronic government framework, where bureaucracy acts as a filter between policy makers and citizens with grievances, we outline an emerging framework where commercial virtual globes act as mediators between policy-makers and citizens. We show that the emerging framework holds the potential of allowing citizens concerned, in our case, about the quality of water services, to influence policy makers directly. The virtual globe acts as a mirror to the traditional eGovernment framework and lends a different societal visibility both to public services provision, and to localized citizens’ needs.
KW - 2024 OA procedure
UR - https://ezproxy2.utwente.nl/login?url=https://webapps.itc.utwente.nl/library/2010/chap/verplanke_cit.pdf
U2 - 10.1007/978-3-642-15479-9_19
DO - 10.1007/978-3-642-15479-9_19
M3 - Chapter
SN - 978-3-642-15478-2
T3 - IFIP Advances in Information and Communication Technology
SP - 185
EP - 201
BT - What kind of information society : What Kind of Information Society? Governance, Virtuality, Surveillance, Sustainability, Resilience
A2 - Berleur, J.
A2 - Hercheui, M.D.
A2 - Hilty, L.M.
PB - Springer
CY - Berlin
ER -
