Client learning across major infrastructure projects

Leentje Volker, Mieke Hoezen

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    2 Citations (Scopus)
    23 Downloads (Pure)

    Abstract

    This chapter explores how procuring agencies can learn from their own projects by studying the decision-making process in previous projects. It contributes to the W118 research and development agenda by deepening the understanding of mechanisms behind the regulation of supply with the construction industry. The chapter focuses on elements influencing project success and reasons why certain client behaviour in procurement situations may be more effective than others. It also contributes to the understanding of governance mechanisms of client organisations. The chapter describes how the learning experience of the Dutch Highway Agency led to adaptation of project governance structures in the consecutive infrastructure projects. It also explores how learning experiences from procurement processes influence project governance within one client organisation. A formal evaluation of each project on the procurement and project governance aspects of projects can contribute significantly to the learning capacity of a client organisation.
    Original languageEnglish
    Title of host publicationClients and Users in Construction
    Subtitle of host publicationAgency, Governance and Innovation
    EditorsKim Haugbølle, David Boyd
    PublisherRoutledge, Taylor and Francis
    Pages139-153
    Number of pages15
    ISBN (Electronic)9781317290056
    ISBN (Print)9781138786868
    DOIs
    Publication statusPublished - 1 Jan 2017

    Fingerprint Dive into the research topics of 'Client learning across major infrastructure projects'. Together they form a unique fingerprint.

    Cite this