TY - JOUR
T1 - Co-Designing Sustainable Coordination to Support Inter-Organizational Decision Making
AU - Jakubeit, Nina
AU - Haanstra, Willem
AU - Braaksma, Jan
AU - Rajabalinejad, Mohammad
AU - van Dongen, Leo
N1 - Funding Information:
Funding: This project was funded by the TKI High Tech Systems and Materials (HTSM) via the Dutch Ministry of Economic Affairs and Climate Policy’s PPS allowance scheme for Research and Innovation. We wish to sincerely thank the following companies: Netherlands Railways, ProRail and TKI, for providing sponsorship for, and their participation in, the research project.
Publisher Copyright:
© 2022 by the authors. Licensee MDPI, Basel, Switzerland.
Financial transaction number:
2500007368
PY - 2022/6/1
Y1 - 2022/6/1
N2 - Processes in inter-organizational projects tend to be complex to coordinate. Within these projects, stakeholders have to make decisions together, despite a limited awareness of the other parties’ interests and views. Frequently, coordination in inter-organizational projects is ineffective and inadequately addressed, despite the investment of considerable effort, which often results in delays and/or unwanted project outcomes. The purpose of this study is to investigate how a shared problem understanding for inter-organizational decision making can be achieved by means of sustainable coordination. In this study, CIMO logic was used to explore the context of the organizational change, followed by the application of design science research in order to develop an intervision process. The findings of this study are twofold. To manage the complex problem context, additional efforts were needed in order to create awareness of the team’s coordination activities. The application of the concept of co-designing resulted in a higher degree of sustainable relational coordination. The resulting intervision process aided the team in gaining a shared problem understanding of the decision making process in the inter-organizational project. The use of the co-designed intervision process can potentially be employed for other complex systematic problems, such as those occurring in the construction industry.
AB - Processes in inter-organizational projects tend to be complex to coordinate. Within these projects, stakeholders have to make decisions together, despite a limited awareness of the other parties’ interests and views. Frequently, coordination in inter-organizational projects is ineffective and inadequately addressed, despite the investment of considerable effort, which often results in delays and/or unwanted project outcomes. The purpose of this study is to investigate how a shared problem understanding for inter-organizational decision making can be achieved by means of sustainable coordination. In this study, CIMO logic was used to explore the context of the organizational change, followed by the application of design science research in order to develop an intervision process. The findings of this study are twofold. To manage the complex problem context, additional efforts were needed in order to create awareness of the team’s coordination activities. The application of the concept of co-designing resulted in a higher degree of sustainable relational coordination. The resulting intervision process aided the team in gaining a shared problem understanding of the decision making process in the inter-organizational project. The use of the co-designed intervision process can potentially be employed for other complex systematic problems, such as those occurring in the construction industry.
KW - Co-design
KW - Social sustainability
KW - Relational coordination
KW - Design science research
KW - Interorganizational decision making
U2 - 10.3390/su14116467
DO - 10.3390/su14116467
M3 - Article
SN - 2071-1050
VL - 14
JO - Sustainability (Switzerland)
JF - Sustainability (Switzerland)
IS - 11
M1 - 6467
ER -