Comparison of real-time relative workload measurements in rail signallers

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Abstract

This exploratory field study investigated the weak resilience signals of workload in a rail traffic control room. The goals of this research are to see whether real-time system information of a rail control post can be used to predict workload of a rail signaller in real-time (Siegel & Schraagen, 2014), and to further improve this method. In order to investigate this question, three workload measures were used. The first was the subjective Integrated Workload Scale, the second was a physiological measurement of electrodermal activity and the third was behavioural observation. For two cases the subjective workload was compared to the system information algorithm and the two other workload measures. The results show that the system information for communication, manual actions and switch cost are discriminating for workload.
Original languageEnglish
Title of host publicationRail human factors: proceedings of the 2nd German workshop on rail human factors
EditorsBirgit Milius, Anja Naumann
Place of PublicationBraunschweig
Pages30-40
Publication statusPublished - 8 Mar 2016

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Rails
Information systems
Traffic control
Real time systems
Switches
Communication
Costs

Keywords

  • METIS-315690
  • IR-99353

Cite this

van Broekhoven, R., Siegel, A. W., Schraagen, J. M. C., & Noordzij, M. L. (2016). Comparison of real-time relative workload measurements in rail signallers. In B. Milius, & A. Naumann (Eds.), Rail human factors: proceedings of the 2nd German workshop on rail human factors (pp. 30-40). Braunschweig.
van Broekhoven, Rob ; Siegel, A.W. ; Schraagen, Johannes Martinus Cornelis ; Noordzij, Matthijs Leendert. / Comparison of real-time relative workload measurements in rail signallers. Rail human factors: proceedings of the 2nd German workshop on rail human factors. editor / Birgit Milius ; Anja Naumann. Braunschweig, 2016. pp. 30-40
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title = "Comparison of real-time relative workload measurements in rail signallers",
abstract = "This exploratory field study investigated the weak resilience signals of workload in a rail traffic control room. The goals of this research are to see whether real-time system information of a rail control post can be used to predict workload of a rail signaller in real-time (Siegel & Schraagen, 2014), and to further improve this method. In order to investigate this question, three workload measures were used. The first was the subjective Integrated Workload Scale, the second was a physiological measurement of electrodermal activity and the third was behavioural observation. For two cases the subjective workload was compared to the system information algorithm and the two other workload measures. The results show that the system information for communication, manual actions and switch cost are discriminating for workload.",
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author = "{van Broekhoven}, Rob and A.W. Siegel and Schraagen, {Johannes Martinus Cornelis} and Noordzij, {Matthijs Leendert}",
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van Broekhoven, R, Siegel, AW, Schraagen, JMC & Noordzij, ML 2016, Comparison of real-time relative workload measurements in rail signallers. in B Milius & A Naumann (eds), Rail human factors: proceedings of the 2nd German workshop on rail human factors. Braunschweig, pp. 30-40.

Comparison of real-time relative workload measurements in rail signallers. / van Broekhoven, Rob; Siegel, A.W.; Schraagen, Johannes Martinus Cornelis; Noordzij, Matthijs Leendert.

Rail human factors: proceedings of the 2nd German workshop on rail human factors. ed. / Birgit Milius; Anja Naumann. Braunschweig, 2016. p. 30-40.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

TY - GEN

T1 - Comparison of real-time relative workload measurements in rail signallers

AU - van Broekhoven, Rob

AU - Siegel, A.W.

AU - Schraagen, Johannes Martinus Cornelis

AU - Noordzij, Matthijs Leendert

PY - 2016/3/8

Y1 - 2016/3/8

N2 - This exploratory field study investigated the weak resilience signals of workload in a rail traffic control room. The goals of this research are to see whether real-time system information of a rail control post can be used to predict workload of a rail signaller in real-time (Siegel & Schraagen, 2014), and to further improve this method. In order to investigate this question, three workload measures were used. The first was the subjective Integrated Workload Scale, the second was a physiological measurement of electrodermal activity and the third was behavioural observation. For two cases the subjective workload was compared to the system information algorithm and the two other workload measures. The results show that the system information for communication, manual actions and switch cost are discriminating for workload.

AB - This exploratory field study investigated the weak resilience signals of workload in a rail traffic control room. The goals of this research are to see whether real-time system information of a rail control post can be used to predict workload of a rail signaller in real-time (Siegel & Schraagen, 2014), and to further improve this method. In order to investigate this question, three workload measures were used. The first was the subjective Integrated Workload Scale, the second was a physiological measurement of electrodermal activity and the third was behavioural observation. For two cases the subjective workload was compared to the system information algorithm and the two other workload measures. The results show that the system information for communication, manual actions and switch cost are discriminating for workload.

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SN - 978-3-937655-39-0

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BT - Rail human factors: proceedings of the 2nd German workshop on rail human factors

A2 - Milius, Birgit

A2 - Naumann, Anja

CY - Braunschweig

ER -

van Broekhoven R, Siegel AW, Schraagen JMC, Noordzij ML. Comparison of real-time relative workload measurements in rail signallers. In Milius B, Naumann A, editors, Rail human factors: proceedings of the 2nd German workshop on rail human factors. Braunschweig. 2016. p. 30-40