Compassionate technology, value-based design for (e-)mental health

Geke Ludden; Matthijs Noordzij; Benedetta Lusi; Charlotte van Lotringen; Randy Klaassen

doi:10.4324/9781003318262-20

Compassionate technology, value-based design for (e-)mental health

Geke Ludden, Matthijs Noordzij, Benedetta Lusi, Charlotte van Lotringen, Randy Klaassen

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

Abstract

Efforts to integrate technological support in mental healthcare seem promising but are not always adopted in mental healthcare practice. Information and Communication Technology (ICT) in mental healthcare seems to be perceived by mental health professionals as an inferior option in terms of addressing emotions, and that is mostly ignored in favour of face-to-face options. This chapter proposes that a value-based approach to the design of e-mental health focusing on compassion might lead to better solutions that can further a transition to sustainable mental health(care) for the future. This chapter discusses how compassion is viewed within design research and shows how applying a value-based design approach, in which the values of all stakeholders are considered, can support design for compassion in e-mental healthcare.

Original language	English
Title of host publication	Design for Dementia, Mental Health and Wellbeing
Subtitle of host publication	Co-Design, Interventions and Policy
Editors	Kristina Niedderer, Geke Ludden, Tom Dening, Vjera Holthoff-Detto
Publisher	Routledge
Chapter	16
Number of pages	11
ISBN (Electronic)	9781003318262
ISBN (Print)	9781032331171, 9781032331188
DOIs	https://doi.org/10.4324/9781003318262-20
Publication status	Published - 31 May 2024

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10.4324/9781003318262-20

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title = "Compassionate technology, value-based design for (e-)mental health",

abstract = "Efforts to integrate technological support in mental healthcare seem promising but are not always adopted in mental healthcare practice. Information and Communication Technology (ICT) in mental healthcare seems to be perceived by mental health professionals as an inferior option in terms of addressing emotions, and that is mostly ignored in favour of face-to-face options. This chapter proposes that a value-based approach to the design of e-mental health focusing on compassion might lead to better solutions that can further a transition to sustainable mental health(care) for the future. This chapter discusses how compassion is viewed within design research and shows how applying a value-based design approach, in which the values of all stakeholders are considered, can support design for compassion in e-mental healthcare.",

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Compassionate technology, value-based design for (e-)mental health. / Ludden, Geke ; Noordzij, Matthijs; Lusi, Benedetta et al.
Design for Dementia, Mental Health and Wellbeing : Co-Design, Interventions and Policy. ed. / Kristina Niedderer; Geke Ludden; Tom Dening; Vjera Holthoff-Detto. Routledge, 2024.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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AU - Noordzij, Matthijs

AU - Lusi, Benedetta

AU - Lotringen, Charlotte van

AU - Klaassen, Randy

PY - 2024/5/31

Y1 - 2024/5/31

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BT - Design for Dementia, Mental Health and Wellbeing

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A2 - Dening, Tom

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Compassionate technology, value-based design for (e-)mental health

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