Computer-based role playing for interpersonal skills training

Geralien A. Holsbrink-Engels

    Research output: Contribution to journalArticleAcademicpeer-review

    12 Citations (Scopus)


    This study examines the design and evaluation of computer-based role-playing. For novices, a conventional role-play is a very complex learning situation. Computer-based role-playing is designed to simplify role-playing so that students can more effectively develop interpersonal skills. It is a gradual lead-in to, not a replacement of, conventional role-playing. An experiment is reported in which 41 students participated. The students were randomly distributed over two groups. Two instructional programs were compared, one with and one without computer-based role-playing. One major finding is that computer-based role-playing enhances interpersonal skills development by (a) practicing the use of a conversational model, (b) offering opportunities for reflection, (c) performing four protagonist roles, and (d) capturing individual contribution and learning.
    Original languageEnglish
    Pages (from-to)164-180
    JournalSimulation & gaming
    Issue number2
    Publication statusPublished - 1997


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