Conceptual frameworks for the development of CSCW Systems

Cléver Guareis de farias, Luis Ferreira Pires, Marten J. van Sinderen

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    Models and theories concerning cooperation have long been recognised as an important aid in the development of Computer Supported Cooperative Work (CSCW) systems. However, there is no consensus regarding the set of concepts and abstractions that should underlie such models and theories. Furthermore, common patterns are hard to discern in different models and theories. This paper analyses a number of existing models and theories, and proposes a generic conceptual framework based on the strengths and commonalities of these models. We analyse five different developments, viz., Coordination Theory, Activity Theory, Task Manager model, Action/Interaction Theory and Object-Oriented Activity Support model, to propose a generic model based on four key concepts common to these developments, viz. activity, actor, information and service.
    Original languageUndefined
    PublisherUniversity of Twente
    Number of pages28
    Publication statusPublished - Nov 1999

    Publication series

    NameCTIT Technical Report series


    • SCS-Services
    • METIS-118650
    • IR-18131
    • EWI-5962

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