TY - JOUR
T1 - Constructive conflict at work
AU - van de Vliert, Evert
AU - Nauta, Aukje
AU - Giebels, Ellen
AU - Janssen, Onne
PY - 1999
Y1 - 1999
N2 - Two field studies of interpersonal conflict in organizations and a simulated dyadic negotiation show that problem solving and forcing are frequently combined simultaneously and sequentially. As a robust finding, conglomerations of problem solving and forcing appear to enhance the parties' joint effectiveness. The best substantive and relational outcomes for the organization are reached through forcing followed by problem solving.
AB - Two field studies of interpersonal conflict in organizations and a simulated dyadic negotiation show that problem solving and forcing are frequently combined simultaneously and sequentially. As a robust finding, conglomerations of problem solving and forcing appear to enhance the parties' joint effectiveness. The best substantive and relational outcomes for the organization are reached through forcing followed by problem solving.
KW - IR-80811
U2 - 10.1002/(SICI)1099-1379(199907)20:4<475::AID-JOB897>3.0.CO;2-G
DO - 10.1002/(SICI)1099-1379(199907)20:4<475::AID-JOB897>3.0.CO;2-G
M3 - Article
SN - 0894-3796
VL - 20
SP - 475
EP - 491
JO - Journal of organizational behavior
JF - Journal of organizational behavior
IS - 4
ER -