Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide

Daphne Eleonora Karreman, Elisabeth M.A.G. van Dijk, Vanessa Evers

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    5 Citations (Scopus)
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    Abstract

    This paper reports the first step in a series of studies to design the interaction behaviors of an outdoor robotic guide. We describe and report the use case development carried out to identify effective human tour guide behaviors. In this paper we focus on non-verbal communication cues in gaze, gestures and movements. The work reported involves the observation of human tour guide behaviors and visitor responses as well as interviews with guides. An affinity diagram is used to identify effective communication cues of human guides and the relations between them. The opportunities for a robotic guide are discussed. We argue that human guide behaviors and strategies cannot be one-on-one applied to robot tour guides. Instead, we aim to develop abstractions of the human behaviors, appropriate for robot tour guides and effective in realizing visitor engagement. The results of this study will be used to create a first Fun Robotic Outdoor Guide prototype with the abstracted interactive robot guide behaviors implemented to assess the effects on visitor experience in ‘the wild.’
    Original languageUndefined
    Title of host publicationProceedings of the Third International Workshop on Human Behavior Understanding (HBU 2012)
    Place of PublicationBerlin
    PublisherSpringer
    Pages113-124
    Number of pages12
    ISBN (Print)978-3-642-34013-0
    DOIs
    Publication statusPublished - 7 Oct 2012
    EventThird International Workshop on Human Behavior Understanding, HBU 2012 - Vilamoura, Portugal
    Duration: 7 Oct 20127 Oct 2012

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer Verlag
    Volume7559
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349

    Workshop

    WorkshopThird International Workshop on Human Behavior Understanding, HBU 2012
    Period7/10/127/10/12
    Other7 October 2012

    Keywords

    • HMI-HF: Human Factors
    • EC Grant Agreement nr.: FP7/288235
    • EC Grant Agreement nr.: FP7/2007-2013
    • EWI-22531
    • METIS-293197
    • Non-Verbal Robot Behavior
    • IR-82695
    • Contextual Analysis
    • Human Tour Guide Behavior

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