Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide

Daphne E. Karreman; Elisabeth M.A.G. van Dijk; Vanessa Evers

doi:10.1007/978-3-642-34014-7_10

Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide

Daphne E. Karreman
, Elisabeth M.A.G. van Dijk
, Vanessa Evers

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

6 Citations (Scopus)

35 Downloads (Pure)

Abstract

This paper reports the first step in a series of studies to design the interaction behaviors of an outdoor robotic guide. We describe and report the use case development carried out to identify effective human tour guide behaviors. In this paper we focus on non-verbal communication cues in gaze, gestures and movements. The work reported involves the observation of human tour guide behaviors and visitor responses as well as interviews with guides. An affinity diagram is used to identify effective communication cues of human guides and the relations between them. The opportunities for a robotic guide are discussed. We argue that human guide behaviors and strategies cannot be one-on-one applied to robot tour guides. Instead, we aim to develop abstractions of the human behaviors, appropriate for robot tour guides and effective in realizing visitor engagement. The results of this study will be used to create a first Fun Robotic Outdoor Guide prototype with the abstracted interactive robot guide behaviors implemented to assess the effects on visitor experience in ‘the wild.’

Original language	English
Title of host publication	Human Behavior Understanding
Subtitle of host publication	Third Workshop, HBU 2012, Vilamoura, Portugal, October 7, 2012, Proceedings
Place of Publication	Berlin
Publisher	Springer
Pages	113-124
Number of pages	12
ISBN (Electronic)	978-3-642-34014-7
ISBN (Print)	978-3-642-34013-0
DOIs	https://doi.org/10.1007/978-3-642-34014-7_10
Publication status	Published - 7 Oct 2012
Event	3rd International Workshop on Human Behavior Understanding, HBU 2012 - Vilamoura, Portugal Duration: 7 Oct 2012 → 7 Oct 2012 Conference number: 3

Publication series

Name	Lecture Notes in Computer Science
Publisher	Springer Verlag
Volume	7559
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Workshop

Workshop	3rd International Workshop on Human Behavior Understanding, HBU 2012
Abbreviated title	HBU
Country/Territory	Portugal
City	Vilamoura
Period	7/10/12 → 7/10/12

Keywords

2020 OA procedure
EC Grant Agreement nr.: FP7/288235
EC Grant Agreement nr.: FP7/2007-2013
HMI-HF: Human Factors
Non-verbal robot behavior
Contextual analysis
Human tour guide behavior

Access to Document

10.1007/978-3-642-34014-7_10

ArticleFinal published version, 336 KBLicence: Taverne

Cite this

Karreman, D. E., van Dijk, E. M. A. G., & Evers, V. (2012). Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide. In Human Behavior Understanding: Third Workshop, HBU 2012, Vilamoura, Portugal, October 7, 2012, Proceedings (pp. 113-124). (Lecture Notes in Computer Science; Vol. 7559). Springer. https://doi.org/10.1007/978-3-642-34014-7_10

Karreman, Daphne E. ; van Dijk, Elisabeth M.A.G. ; Evers, Vanessa. / Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide. Human Behavior Understanding: Third Workshop, HBU 2012, Vilamoura, Portugal, October 7, 2012, Proceedings. Berlin : Springer, 2012. pp. 113-124 (Lecture Notes in Computer Science).

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title = "Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide",

abstract = "This paper reports the first step in a series of studies to design the interaction behaviors of an outdoor robotic guide. We describe and report the use case development carried out to identify effective human tour guide behaviors. In this paper we focus on non-verbal communication cues in gaze, gestures and movements. The work reported involves the observation of human tour guide behaviors and visitor responses as well as interviews with guides. An affinity diagram is used to identify effective communication cues of human guides and the relations between them. The opportunities for a robotic guide are discussed. We argue that human guide behaviors and strategies cannot be one-on-one applied to robot tour guides. Instead, we aim to develop abstractions of the human behaviors, appropriate for robot tour guides and effective in realizing visitor engagement. The results of this study will be used to create a first Fun Robotic Outdoor Guide prototype with the abstracted interactive robot guide behaviors implemented to assess the effects on visitor experience in {\textquoteleft}the wild.{\textquoteright}",

keywords = "2020 OA procedure, EC Grant Agreement nr.: FP7/288235, EC Grant Agreement nr.: FP7/2007-2013, HMI-HF: Human Factors, Non-verbal robot behavior, Contextual analysis, Human tour guide behavior",

author = "Karreman, \{Daphne E.\} and \{van Dijk\}, \{Elisabeth M.A.G.\} and Vanessa Evers",

year = "2012",

month = oct,

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doi = "10.1007/978-3-642-34014-7\_10",

language = "English",

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series = "Lecture Notes in Computer Science",

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Karreman, DE, van Dijk, EMAG & Evers, V 2012, Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide. in Human Behavior Understanding: Third Workshop, HBU 2012, Vilamoura, Portugal, October 7, 2012, Proceedings. Lecture Notes in Computer Science, vol. 7559, Springer, Berlin, pp. 113-124, 3rd International Workshop on Human Behavior Understanding, HBU 2012, Vilamoura, Portugal, 7/10/12. https://doi.org/10.1007/978-3-642-34014-7_10

Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide. / Karreman, Daphne E.; van Dijk, Elisabeth M.A.G.; Evers, Vanessa.
Human Behavior Understanding: Third Workshop, HBU 2012, Vilamoura, Portugal, October 7, 2012, Proceedings. Berlin: Springer, 2012. p. 113-124 (Lecture Notes in Computer Science; Vol. 7559).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - van Dijk, Elisabeth M.A.G.

AU - Evers, Vanessa

N1 - Conference code: 3

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N2 - This paper reports the first step in a series of studies to design the interaction behaviors of an outdoor robotic guide. We describe and report the use case development carried out to identify effective human tour guide behaviors. In this paper we focus on non-verbal communication cues in gaze, gestures and movements. The work reported involves the observation of human tour guide behaviors and visitor responses as well as interviews with guides. An affinity diagram is used to identify effective communication cues of human guides and the relations between them. The opportunities for a robotic guide are discussed. We argue that human guide behaviors and strategies cannot be one-on-one applied to robot tour guides. Instead, we aim to develop abstractions of the human behaviors, appropriate for robot tour guides and effective in realizing visitor engagement. The results of this study will be used to create a first Fun Robotic Outdoor Guide prototype with the abstracted interactive robot guide behaviors implemented to assess the effects on visitor experience in ‘the wild.’

AB - This paper reports the first step in a series of studies to design the interaction behaviors of an outdoor robotic guide. We describe and report the use case development carried out to identify effective human tour guide behaviors. In this paper we focus on non-verbal communication cues in gaze, gestures and movements. The work reported involves the observation of human tour guide behaviors and visitor responses as well as interviews with guides. An affinity diagram is used to identify effective communication cues of human guides and the relations between them. The opportunities for a robotic guide are discussed. We argue that human guide behaviors and strategies cannot be one-on-one applied to robot tour guides. Instead, we aim to develop abstractions of the human behaviors, appropriate for robot tour guides and effective in realizing visitor engagement. The results of this study will be used to create a first Fun Robotic Outdoor Guide prototype with the abstracted interactive robot guide behaviors implemented to assess the effects on visitor experience in ‘the wild.’

KW - 2020 OA procedure

KW - EC Grant Agreement nr.: FP7/288235

KW - EC Grant Agreement nr.: FP7/2007-2013

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KW - Non-verbal robot behavior

KW - Contextual analysis

KW - Human tour guide behavior

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SN - 978-3-642-34013-0

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EP - 124

BT - Human Behavior Understanding

PB - Springer

CY - Berlin

T2 - 3rd International Workshop on Human Behavior Understanding, HBU 2012

Y2 - 7 October 2012 through 7 October 2012

ER -

Karreman DE, van Dijk EMAG, Evers V. Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide. In Human Behavior Understanding: Third Workshop, HBU 2012, Vilamoura, Portugal, October 7, 2012, Proceedings. Berlin: Springer. 2012. p. 113-124. (Lecture Notes in Computer Science). doi: 10.1007/978-3-642-34014-7_10

Contextual analysis of human non-verbal guide behaviors to inform the development of FROG, the Fun Robotic Outdoor Guide

Abstract

Publication series

Workshop

Keywords

Access to Document

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Cite this