Continuous improvement in the Netherlands: A survey-based study into the current practices of continuous improvement

H.G.A. Middel, S. op de Weegh, J.F.B. Gieskes, R.W. Schuring

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

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    Continuous Improvement is a well-known and consolidated concept in literature and practice and is considered vital in today¿s business environment. In 2003 a survey, as part of the international CINet survey, has been performed in the Netherlands in order to gain insight into the current practices and the evolution of continuous improvement over the past 5 years. From a sample of 51 companies, this paper describes the results of the Dutch survey. The main motives for continuous improvement are customer satisfaction, productivity, quality and delivery reliability. Continuous improvement contributed to several performance areas, but the implementation is fraught with a lot of difficulties. It appears to be difficult for companies to design and implement an approach towards continuous improvement that is in line with their own perception.
    Original languageUndefined
    Title of host publicationContinuous Innovation: Strategic Priorities for the Global Knowledge Economy. Proceedings (CD-ROM) of the 5th CINet conference, 22-25 September 2004, Sydney, Australia
    Place of PublicationAustralia
    PublisherCausal Productions
    Number of pages12
    ISBN (Print)1- 74108-069-X
    Publication statusPublished - 2004
    Event5th International CINet Conference 2004: Continuous Innovation: Strategic Priorities for the Global Knowledge Economy - Sydney, Australia, Sydney, Australia
    Duration: 22 Sep 200425 Sep 2004
    Conference number: 5

    Publication series

    PublisherCausal Productions


    Conference5th International CINet Conference 2004
    Other22-25 September 2004
    Internet address


    • METIS-222947
    • IR-49934

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