Continuous maintenance performance improvement: A multiple case study on maintenance policy management

Su Kon Wu; Anne Johannes Jan Braaksma

Continuous maintenance performance improvement: A multiple case study on maintenance policy management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

Abstract

Although competition drives maintenance organizations to increase the maintenance performance of their physical assets, practitioners are struggling to continuously utilize new maintenance policies to do so. To conceptualize the impediments practitioners face, a systems perspective is used. A novel operationalization of the five requirements for effective control (De Leeuw, 2002) are applied to maintenance policies, which results in five propositions. The multiple case study reveals five control impediments for maintenance policies. Namely, the lack of: improvement goals, uncertainty of the effect of new maintenance policies, limited mandate, integral maintenance policy management, and the required information. Future research directions are given.

Original language	English
Title of host publication	Conference proceedings of the 24th annual EurOMA conference
Pages	1-10
Number of pages	10
Publication status	Published - 5 Jun 2017
Event	24th International Annual EurOMA Conference 2017: Inspiring Operations Management - Edinburgh, United Kingdom Duration: 1 Jul 2017 → 5 Jul 2017 Conference number: 24

Conference

Conference	24th International Annual EurOMA Conference 2017
Country	United Kingdom
City	Edinburgh
Period	1/07/17 → 5/07/17

Keywords

Maintenance
Improvement
Continuous

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title = "Continuous maintenance performance improvement: A multiple case study on maintenance policy management",

abstract = "Although competition drives maintenance organizations to increase the maintenance performance of their physical assets, practitioners are struggling to continuously utilize new maintenance policies to do so. To conceptualize the impediments practitioners face, a systems perspective is used. A novel operationalization of the five requirements for effective control (De Leeuw, 2002) are applied to maintenance policies, which results in five propositions. The multiple case study reveals five control impediments for maintenance policies. Namely, the lack of: improvement goals, uncertainty of the effect of new maintenance policies, limited mandate, integral maintenance policy management, and the required information. Future research directions are given.",

keywords = "Maintenance, Improvement, Continuous",

author = "Wu, {Su Kon} and Braaksma, {Anne Johannes Jan}",

year = "2017",

month = jun,

day = "5",

language = "English",

pages = "1--10",

booktitle = "Conference proceedings of the 24th annual EurOMA conference",

note = "24th International Annual EurOMA Conference 2017 : Inspiring Operations Management ; Conference date: 01-07-2017 Through 05-07-2017",

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T2 - 24th International Annual EurOMA Conference 2017

AU - Wu, Su Kon

AU - Braaksma, Anne Johannes Jan

N1 - Conference code: 24

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Y1 - 2017/6/5

N2 - Although competition drives maintenance organizations to increase the maintenance performance of their physical assets, practitioners are struggling to continuously utilize new maintenance policies to do so. To conceptualize the impediments practitioners face, a systems perspective is used. A novel operationalization of the five requirements for effective control (De Leeuw, 2002) are applied to maintenance policies, which results in five propositions. The multiple case study reveals five control impediments for maintenance policies. Namely, the lack of: improvement goals, uncertainty of the effect of new maintenance policies, limited mandate, integral maintenance policy management, and the required information. Future research directions are given.

AB - Although competition drives maintenance organizations to increase the maintenance performance of their physical assets, practitioners are struggling to continuously utilize new maintenance policies to do so. To conceptualize the impediments practitioners face, a systems perspective is used. A novel operationalization of the five requirements for effective control (De Leeuw, 2002) are applied to maintenance policies, which results in five propositions. The multiple case study reveals five control impediments for maintenance policies. Namely, the lack of: improvement goals, uncertainty of the effect of new maintenance policies, limited mandate, integral maintenance policy management, and the required information. Future research directions are given.

KW - Maintenance

KW - Improvement

KW - Continuous

M3 - Conference contribution

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EP - 10

BT - Conference proceedings of the 24th annual EurOMA conference

Y2 - 1 July 2017 through 5 July 2017

ER -