Contradictions in infrastructure management: The introduction of performance-based contracts at the Dutch highways and waterways agency

A. Hartmann*, G. Dewulf

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    1 Citation (Scopus)

    Abstract

    Increasingly, public organizations are being compelled to improve the efficiency and effectiveness of their service provision. A key approach of public organizations for achieving these objectives is to extend private sector involvement. In infrastructure management, integrated, performance-based contracts are a concrete expression of this involvement. From an activity-theoretical perspective, this paper explores infrastructure management as activity system and elucidates the contradictions which the introduction of integrated, performance-based contracts at the Dutch Highways and Waterways Agency provokes within this activity system. Due to the mediating role maintenance contracts play in the interaction of public and private parties with regard to maintenance objectives, this paper shows that changes in the contract form and in contract controlling lead to the aggravation of already existing contradictions and the emergence of new contradictions within the infrastructure management system.

    Original languageEnglish
    Title of host publication2009 2nd International Conference on Infrastructure Systems and Services
    Subtitle of host publicationDeveloping 21st Century Infrastructure Networks, INFRA 2009
    ISBN (Electronic)978-1-4244-5791-5
    DOIs
    Publication statusPublished - 1 Dec 2009
    Event2nd International Conference on Infrastructure Systems and Services: Developing 21st Century Infrastructure Networks, INFRA 2009 - Chennai, India
    Duration: 9 Dec 200911 Dec 2009
    Conference number: 2

    Conference

    Conference2nd International Conference on Infrastructure Systems and Services: Developing 21st Century Infrastructure Networks, INFRA 2009
    Abbreviated titleINFRA 2009
    CountryIndia
    CityChennai
    Period9/12/0911/12/09

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  • Cite this

    Hartmann, A., & Dewulf, G. (2009). Contradictions in infrastructure management: The introduction of performance-based contracts at the Dutch highways and waterways agency. In 2009 2nd International Conference on Infrastructure Systems and Services: Developing 21st Century Infrastructure Networks, INFRA 2009 [5397881] https://doi.org/10.1109/INFRA.2009.5397881