Converging on business-IT alignment best practices: Lessons learned from a Dutch cross-governmental partnership

Roberto Santana Tapia

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    Abstract

    An empirical study that explores business-IT alignment processes in a Dutch cross-governmental partnership is summarized in this paper. The aim of the study was to identify processes that contribute to improve such alignment. This study represents a continuation of previous validation efforts that helped us to confirm the business-IT alignment process areas that should ultimately be included in the ICoNOs MM – a maturity model to assess operational business-IT alignment in networked organizations. Evidence was sought for the alignment of business and IT through the use of information systems to support the requirements of the organization in a specific project. The results of this study in the public sector also are relevant to the private sector where (i) business-IT alignment plays an increasingly valuable role, and (ii) the characteristics of collaborative networked organizations are present.
    Original languageEnglish
    Title of host publicationICE 2009
    Subtitle of host publication15th International Conference on Concurrent Enterprising
    EditorsKlaus-Dieter Thoben
    Place of PublicationNottingham, UK
    PublisherUniversity of Nottingham, Centre for Concurrent Enterprising
    Number of pages8
    ISBN (Print)978-0-85358-259-5
    Publication statusPublished - 2 Nov 2009
    EventICE 2009: Collaborative Innovation: Emerging Technologies, Environments and Communities - Leiden, Netherlands
    Duration: 22 Jun 200924 Jun 2009

    Conference

    ConferenceICE 2009: Collaborative Innovation: Emerging Technologies, Environments and Communities
    CountryNetherlands
    CityLeiden
    Period22/06/0924/06/09

    Keywords

    • Operational alignment
    • Collaborative networked organizations
    • Case study research
    • IT-enabled joined-up government

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