Abstract
We present a vision for conversational user interfaces (CUIs) as probes for speculating with, rather than as objects to speculate about. Popular CUIs, e.g., Alexa, are changing the way we converse, narrate, and imagine the world(s) to come. Yet, current conversational interactions normatively may promote non-desirable ends, delivering a restricted range of request-response interactions with sexist and digital colonialist tendencies. Our critical design approach envisions alternatives by considering how future voices can reside in CUIs as enabling probes. We present novel explorations that illustrate the potential of CUIs as critical design material, by critiquing present norms and conversing with imaginary species. As micro-level interventions, we show that conversations with diverse futures through CUIs can persuade us to critically shape our discourse on macro-scale concerns of the present, e.g., sustainability. We refect on how conversational interactions with pluralistic, imagined futures can contribute to how being human stands to change.
Original language | English |
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Title of host publication | CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems |
Subtitle of host publication | Making Waves, Combining Strengths |
Publisher | Association for Computing Machinery |
ISBN (Electronic) | 9781450380966 |
DOIs | |
Publication status | Published - 6 May 2021 |
Event | Conference on Human Factors in Computing Systems, CHI 2021 - Virtual Conference Duration: 8 May 2021 → 13 May 2021 |
Conference
Conference | Conference on Human Factors in Computing Systems, CHI 2021 |
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Abbreviated title | CHI 2021 |
City | Virtual Conference |
Period | 8/05/21 → 13/05/21 |
Keywords
- Conversational user interfaces
- Critical design
- Design fction
- Futuring
- Speculative design