Coordination as a service to enable agile business networks

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    10 Citations (Scopus)

    Abstract

    This paper surveys the current organizational requirements of agile business networks and then studies how emerging ICT are addressing the needs. The paper concludes that while several requirements are covered by novel cloud and Saas offerings, several requirements related to service coordination, collaboration, risk management and relation management are not properly addressed by ICT offerings yet. The paper proposes coordination as a service (CAAS) to fill this gap and outlines the key characteristics of CAAS.
    Original languageEnglish
    Title of host publicationThe Dynamics of Global Sourcing: Perspectives and Practices. 6th Global sourcing workshop 2012, Courchevel, France, March 12-15, 2013, Revised selected papers
    EditorsJulia Kotlarsky, Ilan Oshri, Leslie P. Willcocks
    Place of PublicationHeidelberg
    PublisherSpringer
    Pages164-174
    ISBN (Print)978-364233919-6
    DOIs
    Publication statusPublished - 12 Mar 2012

    Publication series

    NameLecture notes in business information processing
    PublisherSpringer
    Number130
    Volume130
    ISSN (Print)1865-1348

    Keywords

    • METIS-289271
    • IR-82629

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  • Cite this

    van Hillegersberg, J., Moonen, H., & Dalmolen, S. (2012). Coordination as a service to enable agile business networks. In J. Kotlarsky, I. Oshri, & L. P. Willcocks (Eds.), The Dynamics of Global Sourcing: Perspectives and Practices. 6th Global sourcing workshop 2012, Courchevel, France, March 12-15, 2013, Revised selected papers (pp. 164-174). (Lecture notes in business information processing; Vol. 130, No. 130). Heidelberg: Springer. https://doi.org/10.1007/978-3-642-33920-2_10