This paper surveys the current organizational requirements of agile business networks and then studies how emerging ICT are addressing the needs. The paper concludes that while several requirements are covered by novel cloud and Saas offerings, several requirements related to service coordination, collaboration, risk management and relation management are not properly addressed by ICT offerings yet. The paper proposes coordination as a service (CAAS) to fill this gap and outlines the key characteristics of CAAS.
|Title of host publication||The Dynamics of Global Sourcing: Perspectives and Practices. 6th Global sourcing workshop 2012, Courchevel, France, March 12-15, 2013, Revised selected papers|
|Editors||Julia Kotlarsky, Ilan Oshri, Leslie P. Willcocks|
|Place of Publication||Heidelberg|
|Publication status||Published - 12 Mar 2012|
|Name||Lecture notes in business information processing|
van Hillegersberg, J., Moonen, H., & Dalmolen, S. (2012). Coordination as a service to enable agile business networks. In J. Kotlarsky, I. Oshri, & L. P. Willcocks (Eds.), The Dynamics of Global Sourcing: Perspectives and Practices. 6th Global sourcing workshop 2012, Courchevel, France, March 12-15, 2013, Revised selected papers (pp. 164-174). (Lecture notes in business information processing; Vol. 130, No. 130). Heidelberg: Springer. https://doi.org/10.1007/978-3-642-33920-2_10