Abstract
Airports have become the center hubs of supply chain collaborations. To support the air freight collaborations in airports, Cargo Community Systems (CCSs) was developed. A CCS is not only an enabler but also a challenge for establishing and maintaining collaborations. A proper understanding of how to govern the relationships between companies in the community is needed to achieve a sustainable collaboration. This study presents the development of Amsterdam Schiphol Airport’s CCS – Cargonaut. The air freight community in Schiphol Airport has been through two lifecycles of governance. The main differences between the first lifecycle (1981-1995) and the second lifecycle (1996-now) are: (1) Cargonaut’s ownership, (2) the cost-sharing structure, and (3) the member’s power in the decision making. From Cargonaut’s development, we can conclude that the governance of inter-organizational collaboration over time is dynamic. Schiphol community has been successful in creating business value and competitive advantage through the use of Cargonaut system across its supply chain actors.
| Original language | English |
|---|---|
| Publication status | Published - 1 Aug 2019 |
| Event | 25th Americas Conference on Information Systems, AMCIS 2019 - Cancun, Mexico Duration: 15 Aug 2019 → 17 Aug 2019 Conference number: 25 |
Conference
| Conference | 25th Americas Conference on Information Systems, AMCIS 2019 |
|---|---|
| Abbreviated title | AMCIS 2019 |
| Country/Territory | Mexico |
| City | Cancun |
| Period | 15/08/19 → 17/08/19 |
Keywords
- Air freight
- Cargo community system
- CCS
- Collaboration
- Governance
