Abstract
Airports have become the center hubs of supply chain collaborations. To support the air freight collaborations in airports, Cargo Community Systems (CCSs) was developed. A CCS is not only an enabler but also a challenge for establishing and maintaining collaborations. A proper understanding of how to govern the relationships between companies in the community is needed to achieve a sustainable collaboration. This study presents the development of Amsterdam Schiphol Airport’s CCS – Cargonaut. The air freight community in Schiphol Airport has been through two lifecycles of governance. The main differences between the first lifecycle (1981-1995) and the second lifecycle (1996-now) are: (1) Cargonaut’s ownership, (2) the cost-sharing structure, and (3) the member’s power in the decision making. From Cargonaut’s development, we can conclude that the governance of inter-organizational collaboration over time is dynamic. Schiphol community has been successful in creating business value and competitive advantage through the use of Cargonaut system across its supply chain actors.
Original language | English |
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Publication status | Published - 1 Aug 2019 |
Event | 25th Americas Conference on Information Systems, AMCIS 2019 - Cancun, Mexico Duration: 15 Aug 2019 → 17 Aug 2019 Conference number: 25 |
Conference
Conference | 25th Americas Conference on Information Systems, AMCIS 2019 |
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Abbreviated title | AMCIS 2019 |
Country | Mexico |
City | Cancun |
Period | 15/08/19 → 17/08/19 |
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Keywords
- Air freight
- Cargo community system
- CCS
- Collaboration
- Governance
Cite this
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Creating competitive advantage for air freight communities using a cargo community system : A case study in Amsterdam Schiphol airport. / Chandra, Dissa R.; van Hillegersberg, Jos.
2019. Paper presented at 25th Americas Conference on Information Systems, AMCIS 2019, Cancun, Mexico.Research output: Contribution to conference › Paper › Academic › peer-review
TY - CONF
T1 - Creating competitive advantage for air freight communities using a cargo community system
T2 - A case study in Amsterdam Schiphol airport
AU - Chandra, Dissa R.
AU - van Hillegersberg, Jos
PY - 2019/8/1
Y1 - 2019/8/1
N2 - Airports have become the center hubs of supply chain collaborations. To support the air freight collaborations in airports, Cargo Community Systems (CCSs) was developed. A CCS is not only an enabler but also a challenge for establishing and maintaining collaborations. A proper understanding of how to govern the relationships between companies in the community is needed to achieve a sustainable collaboration. This study presents the development of Amsterdam Schiphol Airport’s CCS – Cargonaut. The air freight community in Schiphol Airport has been through two lifecycles of governance. The main differences between the first lifecycle (1981-1995) and the second lifecycle (1996-now) are: (1) Cargonaut’s ownership, (2) the cost-sharing structure, and (3) the member’s power in the decision making. From Cargonaut’s development, we can conclude that the governance of inter-organizational collaboration over time is dynamic. Schiphol community has been successful in creating business value and competitive advantage through the use of Cargonaut system across its supply chain actors.
AB - Airports have become the center hubs of supply chain collaborations. To support the air freight collaborations in airports, Cargo Community Systems (CCSs) was developed. A CCS is not only an enabler but also a challenge for establishing and maintaining collaborations. A proper understanding of how to govern the relationships between companies in the community is needed to achieve a sustainable collaboration. This study presents the development of Amsterdam Schiphol Airport’s CCS – Cargonaut. The air freight community in Schiphol Airport has been through two lifecycles of governance. The main differences between the first lifecycle (1981-1995) and the second lifecycle (1996-now) are: (1) Cargonaut’s ownership, (2) the cost-sharing structure, and (3) the member’s power in the decision making. From Cargonaut’s development, we can conclude that the governance of inter-organizational collaboration over time is dynamic. Schiphol community has been successful in creating business value and competitive advantage through the use of Cargonaut system across its supply chain actors.
KW - Air freight
KW - Cargo community system
KW - CCS
KW - Collaboration
KW - Governance
UR - http://www.scopus.com/inward/record.url?scp=85073554716&partnerID=8YFLogxK
M3 - Paper
ER -