Creating effective MaaS systems: Using a systems engineering approach to design an open (e)MaaS architecture

Steven Pieter Haveman, José Roberto Reyes Garcia, Edoardo Felici, Gerrit Maarten Bonnema

    Research output: Contribution to conferencePaperAcademicpeer-review

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    In order to combat various sustainability challenges in mobility, the concept of Mobility as a Service (MaaS) seems a promising direction. To ensure that MaaS can be embedded into our society, an appropriate foundation on which a thriving MaaS ecosystem can develop itself needs to be established. This paper presents the use of a Systems Engineering approach to design a MaaS system architecture that can provide this foundation. We elaborate on two example cases to demonstrate and evaluate this approach. The first case comprises an overall architectural design for a MaaS system focusing on a functional decomposition, whereas the second case provides a functional design of an Application Programing Interface (API) for communication between MaaS Provider and Transport Operator. In the end, it is concluded that a systems approach can be beneficial to establish an effective MaaS ecosystem.
    Original languageEnglish
    Publication statusPublished - 3 Jun 2019
    Event13th ITS European Congress 2019: Fulfilling ITS promises - Brainport Eindhoven, Eindhoven, Netherlands
    Duration: 3 Jun 20196 Jun 2019
    Conference number: 13


    Conference13th ITS European Congress 2019
    Abbreviated titleITS Europe 2019
    Internet address


    • Mobility as a Service
    • Systems Engineering
    • MaaS API


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