Creating shared mental models: The support of visual language

Renske B. Landman, Egon van den Broek, J.F.B. Gieskes

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    3 Citations (Scopus)
    35 Downloads (Pure)


    Cooperative design involves multiple stakeholders that often hold different ideas of the problem, the ways to solve it, and to its solutions (i.e., mental models; MM). These differences can result in miscommunication, misunderstanding, slower decision making processes, and less chance on cooperative decisions. In order to facilitate the creation of a shared mental model (sMM), visual languages (VL) are often used. However, little scientific foundation is behind this choice. To determine whether or not this gut feeling is justified, a research was conducted in which various stakeholders had to cooperatively redesign a process chain, with and without VL. To determine whether or not a sMM was created, scores on agreement in individual MM, communication, and cooperation were analyzed. The results confirmed the assumption that VL can indeed play an important role in the creation of sMM and, hence, can aid the processes of cooperative design and engineering.
    Original languageUndefined
    Title of host publicationProceedings of the 6th International Conference on Cooperative Design, Visualization, and Engineering (CDVE 2009)
    EditorsYuhua Luo
    Place of PublicationLondon
    Number of pages8
    ISBN (Print)978-3-642-04264-5
    Publication statusPublished - Sep 2009
    Event6th International Conference on Cooperative Design, Visualization, and Engineering, CDVE 2009 - Luxembourg, Luxembourg
    Duration: 20 Sep 200923 Sep 2009

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer Verlag
    ISSN (Print)0302-9743


    Conference6th International Conference on Cooperative Design, Visualization, and Engineering, CDVE 2009
    OtherSeptember 20-23, 2009


    • METIS-260072
    • IR-78512
    • multiple users
    • Visual language
    • shared mental model
    • EWI-18382
    • cooperative visualization
    • HMI-VRG: Virtual Reality and Graphics
    • HMI-HF: Human Factors
    • cooperative decision making

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