TY - JOUR
T1 - Crisis response team decision-making as a bureau-political process
AU - Kalkman, Jori Pascal
AU - Kerstholt, José H.
AU - Roelofs, Maaike
PY - 2018/12
Y1 - 2018/12
N2 - Given their different views and interests, how do liaisons in interorganizational crisis response teams negotiate collective decisions? We conducted an experiment with eight crisis response teams to answer this question. Taking a bureau-political view, we find that liaisons make decisions by following one of two decision-making pathways. First, liaisons claim some decisions as subject to their authority and make crisis response decisions independently. Second, when such authority claims are rejected or when no liaison claims decision-making authority, deliberative consensus-seeking takes place. Additionally, we find that crisis response team negotiations are primarily prompted by liaisons’ different views, although clashing organizational interests are nor irrelevant. We conclude that a bureau-political perspective helps to understand how liaisons reach collective crisis response decisions.
AB - Given their different views and interests, how do liaisons in interorganizational crisis response teams negotiate collective decisions? We conducted an experiment with eight crisis response teams to answer this question. Taking a bureau-political view, we find that liaisons make decisions by following one of two decision-making pathways. First, liaisons claim some decisions as subject to their authority and make crisis response decisions independently. Second, when such authority claims are rejected or when no liaison claims decision-making authority, deliberative consensus-seeking takes place. Additionally, we find that crisis response team negotiations are primarily prompted by liaisons’ different views, although clashing organizational interests are nor irrelevant. We conclude that a bureau-political perspective helps to understand how liaisons reach collective crisis response decisions.
UR - http://www.scopus.com/inward/record.url?scp=85052905088&partnerID=8YFLogxK
U2 - 10.1111/1468-5973.12243
DO - 10.1111/1468-5973.12243
M3 - Article
AN - SCOPUS:85052905088
VL - 26
SP - 480
EP - 490
JO - Journal of contingencies and crisis management
JF - Journal of contingencies and crisis management
SN - 0966-0879
IS - 4
ER -