Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework

Z. Chunhe, S.J. de Boer, Wouter van Rossum

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

    Original languageUndefined
    Title of host publicationService Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China
    EditorsJ. Chen
    Place of PublicationBeijing
    PublisherInternational Academic Publishers/ World Publishing Corp
    Pages326-328
    Number of pages3
    ISBN (Print)7-5062-6821-3
    Publication statusPublished - 2004

    Keywords

    • METIS-220441

    Cite this

    Chunhe, Z., de Boer, S. J., & van Rossum, W. (2004). Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework. In J. Chen (Ed.), Service Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China (pp. 326-328). Beijing: International Academic Publishers/ World Publishing Corp.
    Chunhe, Z. ; de Boer, S.J. ; van Rossum, Wouter. / Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework. Service Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China. editor / J. Chen. Beijing : International Academic Publishers/ World Publishing Corp, 2004. pp. 326-328
    @inproceedings{c574301cdaa54602911227945020ad7e,
    title = "Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework",
    keywords = "METIS-220441",
    author = "Z. Chunhe and {de Boer}, S.J. and {van Rossum}, Wouter",
    year = "2004",
    language = "Undefined",
    isbn = "7-5062-6821-3",
    pages = "326--328",
    editor = "J. Chen",
    booktitle = "Service Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China",
    publisher = "International Academic Publishers/ World Publishing Corp",

    }

    Chunhe, Z, de Boer, SJ & van Rossum, W 2004, Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework. in J Chen (ed.), Service Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China. International Academic Publishers/ World Publishing Corp, Beijing, pp. 326-328.

    Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework. / Chunhe, Z.; de Boer, S.J.; van Rossum, Wouter.

    Service Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China. ed. / J. Chen. Beijing : International Academic Publishers/ World Publishing Corp, 2004. p. 326-328.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

    TY - GEN

    T1 - Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework

    AU - Chunhe, Z.

    AU - de Boer, S.J.

    AU - van Rossum, Wouter

    PY - 2004

    Y1 - 2004

    KW - METIS-220441

    M3 - Conference contribution

    SN - 7-5062-6821-3

    SP - 326

    EP - 328

    BT - Service Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China

    A2 - Chen, J.

    PB - International Academic Publishers/ World Publishing Corp

    CY - Beijing

    ER -

    Chunhe Z, de Boer SJ, van Rossum W. Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework. In Chen J, editor, Service Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China. Beijing: International Academic Publishers/ World Publishing Corp. 2004. p. 326-328