Cue Utilization in Consumers' Quality Perceptions: Developing a New Conceptual Framework

Z. Chunhe, S.J. de Boer, Wouter van Rossum

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

    Original languageUndefined
    Title of host publicationService Systems and Service Management. Proceedings of ICSSSM '04, Volume I, 19-21 July 2004, Beijing, China
    EditorsJ. Chen
    Place of PublicationBeijing
    PublisherInternational Academic Publishers/ World Publishing Corp
    Number of pages3
    ISBN (Print)7-5062-6821-3
    Publication statusPublished - 2004


    • METIS-220441

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