Customer Service Call Centers for Retailers

J.C. de Ruyter, J.M. Gnap

Research output: Contribution to journal › Article › Professional

Keywords

@article{3ffa66ec794c45abb28530cf8d97026a,

title = "Customer Service Call Centers for Retailers",

keywords = "METIS-126213",

author = "\{de Ruyter\}, J.C. and J.M. Gnap",

year = "1992",

language = "Undefined",

pages = "17--22",

journal = "Retail control",

issn = "0034-6047",

publisher = "National Retail Federation",

number = "60",

}