Dealing with Emotional Requirements for Software Ecosystems: Findings and Lessons Learned in the PHArA-ON Project

Mohamad Gharib; Mariana Falco; Femke Nijboer; Angelica M. Tinga; Stefania D’Agostini; Erika Rovini; Laura Fiorini; Filippo Cavallo; Kuldar Taveter

doi:10.1007/978-3-031-59465-6_7

Dealing with Emotional Requirements for Software Ecosystems: Findings and Lessons Learned in the PHArA-ON Project

Mohamad Gharib^*, Mariana Falco, Femke Nijboer, Angelica M. Tinga, Stefania D’Agostini, Erika Rovini, Laura Fiorini, Filippo Cavallo, Kuldar Taveter

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

1 Citation (Scopus)

Abstract

Requirements Engineering (RE) stands as the cornerstone in ensuring that a system comprehensively captures and analyzes the needs and expectations of its users and stakeholders. Despite the numerous approaches designed for dealing with functional and quality (non-functional) requirements, approaches for dealing with emotional requirements still lag. Emotional requirements capture how users should feel when using a system, and inadequate consideration of such requirements results in end-users reluctance to use the system. In this paper, we report on our experience in dealing with emotional requirements as part of an H2020 European Project, namely PHArA-ON (Pilots for Healthy and Active Ageing in Europe) for the development of the PHArA-ON ecosystem that aims at improving the well-being and active aging of older adults. Specifically, we present the process we followed for dealing with emotional requirements, and we summarize the findings and lessons learned from this experience.

Original language	English
Title of host publication	Research Challenges in Information Science - 18th International Conference, RCIS 2024, Proceedings
Editors	João Araújo, Jose Luis de la Vara, Maribel Yasmina Santos, Saïd Assar
Publisher	Springer
Pages	99-114
Number of pages	16
ISBN (Print)	9783031594649
DOIs	https://doi.org/10.1007/978-3-031-59465-6_7
Publication status	Published - 2 May 2024
Event	18th Research Challenges in Information Science, RCIS 2024 - Guimarães, Portugal Duration: 14 May 2024 → 17 May 2024 Conference number: 18

Publication series

Name	Lecture Notes in Business Information Processing
Volume	513
ISSN (Print)	1865-1348
ISSN (Electronic)	1865-1356

Conference

Conference	18th Research Challenges in Information Science, RCIS 2024
Abbreviated title	RCIS 2024
Country/Territory	Portugal
City	Guimarães
Period	14/05/24 → 17/05/24

Keywords

2024 OA procedure
Emotional Requirements
Emotions
Goal Modeling
Requirements Engineering
Ecosystems

Access to Document

10.1007/978-3-031-59465-6_7

Cite this

Gharib, M., Falco, M., Nijboer, F., Tinga, A. M., D’Agostini, S., Rovini, E., Fiorini, L., Cavallo, F., & Taveter, K. (2024). Dealing with Emotional Requirements for Software Ecosystems: Findings and Lessons Learned in the PHArA-ON Project. In J. Araújo, J. L. de la Vara, M. Y. Santos, & S. Assar (Eds.), Research Challenges in Information Science - 18th International Conference, RCIS 2024, Proceedings (pp. 99-114). (Lecture Notes in Business Information Processing; Vol. 513). Springer. https://doi.org/10.1007/978-3-031-59465-6_7

Gharib, Mohamad ; Falco, Mariana ; Nijboer, Femke et al. / Dealing with Emotional Requirements for Software Ecosystems : Findings and Lessons Learned in the PHArA-ON Project. Research Challenges in Information Science - 18th International Conference, RCIS 2024, Proceedings. editor / João Araújo ; Jose Luis de la Vara ; Maribel Yasmina Santos ; Saïd Assar. Springer, 2024. pp. 99-114 (Lecture Notes in Business Information Processing).

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abstract = "Requirements Engineering (RE) stands as the cornerstone in ensuring that a system comprehensively captures and analyzes the needs and expectations of its users and stakeholders. Despite the numerous approaches designed for dealing with functional and quality (non-functional) requirements, approaches for dealing with emotional requirements still lag. Emotional requirements capture how users should feel when using a system, and inadequate consideration of such requirements results in end-users reluctance to use the system. In this paper, we report on our experience in dealing with emotional requirements as part of an H2020 European Project, namely PHArA-ON (Pilots for Healthy and Active Ageing in Europe) for the development of the PHArA-ON ecosystem that aims at improving the well-being and active aging of older adults. Specifically, we present the process we followed for dealing with emotional requirements, and we summarize the findings and lessons learned from this experience.",

keywords = "2024 OA procedure, Emotional Requirements, Emotions, Goal Modeling, Requirements Engineering, Ecosystems",

author = "Mohamad Gharib and Mariana Falco and Femke Nijboer and Tinga, {Angelica M.} and Stefania D{\textquoteright}Agostini and Erika Rovini and Laura Fiorini and Filippo Cavallo and Kuldar Taveter",

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Gharib, M, Falco, M, Nijboer, F, Tinga, AM, D’Agostini, S, Rovini, E, Fiorini, L, Cavallo, F & Taveter, K 2024, Dealing with Emotional Requirements for Software Ecosystems: Findings and Lessons Learned in the PHArA-ON Project. in J Araújo, JL de la Vara, MY Santos & S Assar (eds), Research Challenges in Information Science - 18th International Conference, RCIS 2024, Proceedings. Lecture Notes in Business Information Processing, vol. 513, Springer, pp. 99-114, 18th Research Challenges in Information Science, RCIS 2024, Guimarães, Portugal, 14/05/24. https://doi.org/10.1007/978-3-031-59465-6_7

Dealing with Emotional Requirements for Software Ecosystems: Findings and Lessons Learned in the PHArA-ON Project. / Gharib, Mohamad; Falco, Mariana; Nijboer, Femke et al.
Research Challenges in Information Science - 18th International Conference, RCIS 2024, Proceedings. ed. / João Araújo; Jose Luis de la Vara; Maribel Yasmina Santos; Saïd Assar. Springer, 2024. p. 99-114 (Lecture Notes in Business Information Processing; Vol. 513).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Fiorini, Laura

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Gharib M, Falco M, Nijboer F, Tinga AM, D’Agostini S, Rovini E et al. Dealing with Emotional Requirements for Software Ecosystems: Findings and Lessons Learned in the PHArA-ON Project. In Araújo J, de la Vara JL, Santos MY, Assar S, editors, Research Challenges in Information Science - 18th International Conference, RCIS 2024, Proceedings. Springer. 2024. p. 99-114. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-031-59465-6_7