TY - JOUR
T1 - Design and implementation of a user-oriented speech recognition interface
T2 - the synergy of technology and human factors
AU - Kloosterman, Sietse H.
PY - 1994
Y1 - 1994
N2 - The design and implementation of a user-oriented speech recognition interface are described. The interface enables the use of speech recognition in so-called interactive voice response systems which can be accessed via a telephone connection. In the design of the interface a synergy of technology and human factors is achieved. This synergy is very important for making speech interfaces a natural and acceptable form of human-machine interaction. Important concepts such as interfaces, human factors and speech recognition are discussed. Additionally, an indication is given as to how the synergy of human factors and technology can be realised by a sketch of the interface's implementation. An explanation is also provided of how the interface might be integrated in different applications fruitfully.
AB - The design and implementation of a user-oriented speech recognition interface are described. The interface enables the use of speech recognition in so-called interactive voice response systems which can be accessed via a telephone connection. In the design of the interface a synergy of technology and human factors is achieved. This synergy is very important for making speech interfaces a natural and acceptable form of human-machine interaction. Important concepts such as interfaces, human factors and speech recognition are discussed. Additionally, an indication is given as to how the synergy of human factors and technology can be realised by a sketch of the interface's implementation. An explanation is also provided of how the interface might be integrated in different applications fruitfully.
U2 - 10.1016/0953-5438(94)90004-3
DO - 10.1016/0953-5438(94)90004-3
M3 - Article
SN - 0953-5438
VL - 6
SP - 41
EP - 60
JO - Interacting with computers
JF - Interacting with computers
IS - 1
ER -