Design principles for the development of measurement systems for research and development processes (awarded with RADMA PRIZE 1997)

I.C. Kerssens-van Drongelen, Andrew Cooke

    Research output: Contribution to journalArticleAcademicpeer-review

    109 Citations (Scopus)
    612 Downloads (Pure)

    Abstract

    Based on a comprehensive literature review and the activities of numerous case study companies, it is argued in this paper that performance measurement in R&D is a fundamental aspect to quality in R&D and to overall business performance. However, it is apparent from the case companies that many companies still struggle with the issue of R&D performance measurement. Excuses for not measuring are easily found, but there are also empirical examples and literature available with suggestions how it can be done. In this article this literature is reviewed and placed within the context of general performance control and contingency theory. Furthermore, the main measurement system design parameters are discussed and some basic system requirements are described as well as several design principles that can be useful for those who accept the challenge of establishing a meaningful measurement system.
    Original languageUndefined
    Pages (from-to)345-357
    Number of pages13
    JournalR & D management
    Volume27
    Issue number4
    DOIs
    Publication statusPublished - 1997

    Keywords

    • METIS-124117
    • IR-58506

    Cite this

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    abstract = "Based on a comprehensive literature review and the activities of numerous case study companies, it is argued in this paper that performance measurement in R&D is a fundamental aspect to quality in R&D and to overall business performance. However, it is apparent from the case companies that many companies still struggle with the issue of R&D performance measurement. Excuses for not measuring are easily found, but there are also empirical examples and literature available with suggestions how it can be done. In this article this literature is reviewed and placed within the context of general performance control and contingency theory. Furthermore, the main measurement system design parameters are discussed and some basic system requirements are described as well as several design principles that can be useful for those who accept the challenge of establishing a meaningful measurement system.",
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    author = "{Kerssens-van Drongelen}, I.C. and Andrew Cooke",
    year = "1997",
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    Design principles for the development of measurement systems for research and development processes (awarded with RADMA PRIZE 1997). / Kerssens-van Drongelen, I.C.; Cooke, Andrew.

    In: R & D management, Vol. 27, No. 4, 1997, p. 345-357.

    Research output: Contribution to journalArticleAcademicpeer-review

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    AU - Cooke, Andrew

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    AB - Based on a comprehensive literature review and the activities of numerous case study companies, it is argued in this paper that performance measurement in R&D is a fundamental aspect to quality in R&D and to overall business performance. However, it is apparent from the case companies that many companies still struggle with the issue of R&D performance measurement. Excuses for not measuring are easily found, but there are also empirical examples and literature available with suggestions how it can be done. In this article this literature is reviewed and placed within the context of general performance control and contingency theory. Furthermore, the main measurement system design parameters are discussed and some basic system requirements are described as well as several design principles that can be useful for those who accept the challenge of establishing a meaningful measurement system.

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    KW - IR-58506

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