Abstract
of lifestyle coaching has been the subject of many studies in the last
decades. With ageing populations in many countries, the pressure
on healthcare systems is increasing. ECAs can be a potential tool
to help combat this pressure through the promotion of a healthier
lifestyle among older adults, as well as through coaching and counselling
of older adults on how to manage their health. Designing
more lifelike and engaging ECAs is of key importance to further
this goal, as this could help encourage self-disclosure by the users
towards the ECAs, could make the ECAs more persuasive, and
could increase engagement and enjoyment of the interactions by
the users, among other things. The Council of Coaches project aims
to provide users with virtual coaching done by several lifestyle
coaching agents with different domains of expertise as well as
varying backstories, personalities, mannerisms, motivations and
looks, among other things. To work towards this goal, work has
been done on character and personality design for an initial set of
lifestyle coaching agents and defined initial interaction scenarios.
These were inspired by literature on coaching and ECAs, videos of
interactions between healthcare professionals and patient actors,
conversations with healthcare professionals, and brainstorming
sessions. This paper presents the work done within the project thus
far and closes out by presenting our plans to address the question:
What are the possible advantages and disadvantages of a multiple
agent approach as compared to a single agent approach to coaching
interactions with older adults?
| Original language | English |
|---|---|
| Publication status | Published - 25 Mar 2019 |
| Event | Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications 2018 - Stockholmsmässan, Stockholm, Sweden Duration: 15 Jul 2018 → 15 Jul 2018 |
Workshop
| Workshop | Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications 2018 |
|---|---|
| Country | Sweden |
| City | Stockholm |
| Period | 15/07/18 → 15/07/18 |
| Other | Held in conjunction with the Federated AI Meeting (FAIM) |
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Keywords
- Characterisation
- LIfestyle coaching agents
- Multiparty interaction
- Coaching
- Embodied conversational agent and personality design
- Scenario design
Cite this
}
Designing and Developing Lifelike, Engaging Lifestyle Coaching Agents and Scenarios for Multiparty Coaching Interaction. / Huizing, Gerwin Harris; Klaassen, Randy ; Heylen, Dirk K.J.
2019. Paper presented at Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications 2018, Stockholm, Sweden.Research output: Contribution to conference › Paper › Academic › peer-review
TY - CONF
T1 - Designing and Developing Lifelike, Engaging Lifestyle Coaching Agents and Scenarios for Multiparty Coaching Interaction
AU - Huizing, Gerwin Harris
AU - Klaassen, Randy
AU - Heylen, Dirk K.J.
PY - 2019/3/25
Y1 - 2019/3/25
N2 - The use of Embodied Conversational Agents (ECAs) in the domainof lifestyle coaching has been the subject of many studies in the lastdecades. With ageing populations in many countries, the pressureon healthcare systems is increasing. ECAs can be a potential toolto help combat this pressure through the promotion of a healthierlifestyle among older adults, as well as through coaching and counsellingof older adults on how to manage their health. Designingmore lifelike and engaging ECAs is of key importance to furtherthis goal, as this could help encourage self-disclosure by the userstowards the ECAs, could make the ECAs more persuasive, andcould increase engagement and enjoyment of the interactions bythe users, among other things. The Council of Coaches project aimsto provide users with virtual coaching done by several lifestylecoaching agents with different domains of expertise as well asvarying backstories, personalities, mannerisms, motivations andlooks, among other things. To work towards this goal, work hasbeen done on character and personality design for an initial set oflifestyle coaching agents and defined initial interaction scenarios.These were inspired by literature on coaching and ECAs, videos ofinteractions between healthcare professionals and patient actors,conversations with healthcare professionals, and brainstormingsessions. This paper presents the work done within the project thusfar and closes out by presenting our plans to address the question:What are the possible advantages and disadvantages of a multipleagent approach as compared to a single agent approach to coachinginteractions with older adults?
AB - The use of Embodied Conversational Agents (ECAs) in the domainof lifestyle coaching has been the subject of many studies in the lastdecades. With ageing populations in many countries, the pressureon healthcare systems is increasing. ECAs can be a potential toolto help combat this pressure through the promotion of a healthierlifestyle among older adults, as well as through coaching and counsellingof older adults on how to manage their health. Designingmore lifelike and engaging ECAs is of key importance to furtherthis goal, as this could help encourage self-disclosure by the userstowards the ECAs, could make the ECAs more persuasive, andcould increase engagement and enjoyment of the interactions bythe users, among other things. The Council of Coaches project aimsto provide users with virtual coaching done by several lifestylecoaching agents with different domains of expertise as well asvarying backstories, personalities, mannerisms, motivations andlooks, among other things. To work towards this goal, work hasbeen done on character and personality design for an initial set oflifestyle coaching agents and defined initial interaction scenarios.These were inspired by literature on coaching and ECAs, videos ofinteractions between healthcare professionals and patient actors,conversations with healthcare professionals, and brainstormingsessions. This paper presents the work done within the project thusfar and closes out by presenting our plans to address the question:What are the possible advantages and disadvantages of a multipleagent approach as compared to a single agent approach to coachinginteractions with older adults?
KW - Characterisation
KW - LIfestyle coaching agents
KW - Multiparty interaction
KW - Coaching
KW - Embodied conversational agent and personality design
KW - Scenario design
M3 - Paper
ER -