Designing and Developing Lifelike, Engaging Lifestyle Coaching Agents and Scenarios for Multiparty Coaching Interaction

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    Abstract

    The use of Embodied Conversational Agents (ECAs) in the domain
    of lifestyle coaching has been the subject of many studies in the last
    decades. With ageing populations in many countries, the pressure
    on healthcare systems is increasing. ECAs can be a potential tool
    to help combat this pressure through the promotion of a healthier
    lifestyle among older adults, as well as through coaching and counselling
    of older adults on how to manage their health. Designing
    more lifelike and engaging ECAs is of key importance to further
    this goal, as this could help encourage self-disclosure by the users
    towards the ECAs, could make the ECAs more persuasive, and
    could increase engagement and enjoyment of the interactions by
    the users, among other things. The Council of Coaches project aims
    to provide users with virtual coaching done by several lifestyle
    coaching agents with different domains of expertise as well as
    varying backstories, personalities, mannerisms, motivations and
    looks, among other things. To work towards this goal, work has
    been done on character and personality design for an initial set of
    lifestyle coaching agents and defined initial interaction scenarios.
    These were inspired by literature on coaching and ECAs, videos of
    interactions between healthcare professionals and patient actors,
    conversations with healthcare professionals, and brainstorming
    sessions. This paper presents the work done within the project thus
    far and closes out by presenting our plans to address the question:
    What are the possible advantages and disadvantages of a multiple
    agent approach as compared to a single agent approach to coaching
    interactions with older adults?
    Original languageEnglish
    Publication statusPublished - 25 Mar 2019
    Event2018 AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications, ICAHGCA 2018 - Stockholmsmässan, Stockholm, Sweden
    Duration: 15 Jul 201815 Jul 2018

    Conference

    Conference2018 AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications, ICAHGCA 2018
    Abbreviated titleICAHGCA 2018
    CountrySweden
    CityStockholm
    Period15/07/1815/07/18
    OtherCo-located with the Federated AI Meeting (FAIM 2018)

    Keywords

    • Characterisation
    • LIfestyle coaching agents
    • Multiparty interaction
    • Coaching
    • Embodied conversational agent and personality design
    • Scenario design

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  • Cite this

    Huizing, G. H., Klaassen, R., & Heylen, D. K. J. (2019). Designing and Developing Lifelike, Engaging Lifestyle Coaching Agents and Scenarios for Multiparty Coaching Interaction. Paper presented at 2018 AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications, ICAHGCA 2018, Stockholm, Sweden.