Designing Awareness Support for Distributed Cooperative Design Teams

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    Abstract

    Motivation – Awareness is an integral part of remote collaborative work and has been an important theme within the CSCW research. Our project aims at understanding and mediating non-verbal cues between remote participants involved in a design project. Research approach – Within the AMIDA1 project we focus on distributed ‘cooperative design’ teams. We especially focus on the 'material' signals – signals in which people communicate through material artefacts, locations and their embodied actions. We apply an ethnographic approach to understand the role of physical artefacts in co-located naturalistic design setting. Based on the results we will generate important implications to support remote design work. We plan to develop a mixed-reality interface supported by a shared awareness display. This awareness display will provide information about the activities happening in the design room to remotely located participants. Findings/Design – Our preliminary investigation with real-world design teams suggests that both the materiality of designers’ work settings and their social practices play an important role in understanding these material signals that are at play. Originality/Value – Most research supporting computer mediated communication have focused on either face-to-face or linguistically oriented communication paradigms. Our research focuses on mediating the non-verbal, material cues for supporting collaborative activities without impoverishing what designers do in their day to day working lives. Take away message – An ethnographic approach allows us to understand the naturalistic practices of design teams, which can lead to designing effective technologies to support group work. In that respect, the findings of our research will have a generic value beyond the application domain chosen (design teams).
    Original languageUndefined
    Title of host publication15th European Conference on Cognitive Ergonomics
    EditorsJ Jorge
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery (ACM)
    Pages23-26
    Number of pages4
    ISBN (Print)978-1-60558-399-0
    DOIs
    Publication statusPublished - 16 Sep 2008
    Event15th European Conference on Cognitive Ergonomics, ECCE 2008 - Madeira, Portugal
    Duration: 16 Sep 200819 Sep 2008
    Conference number: 15

    Publication series

    Name
    PublisherACM
    NumberDTR08-9

    Conference

    Conference15th European Conference on Cognitive Ergonomics, ECCE 2008
    Abbreviated titleECCE
    CountryPortugal
    CityMadeira
    Period16/09/0819/09/08

    Keywords

    • EWI-13098
    • EC Grant Agreement nr.: FP6/0033812
    • IR-64890
    • METIS-251097
    • HMI-HF: Human Factors

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