Designing Dialogs between Users and Products through a Sensory Language

Sara Bergamaschi, Lucia Rampino, Jelle van Dijk

Research output: Contribution to conferencePaperAcademicpeer-review

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Abstract

This paper presents a research-through-design exploring interaction as a dialog between the user and the product that is in contact for sharing something, typically quantitative and/or qualitative information (e.g., data, points of view, feelings, and so on). This exchange is made possible by the implementation of a given kind of common language. Traditionally, human-computer interaction relies on an explicit, codified language, as for example when designers use icons, text, or pictures to convey a message. In contrast, we define empirical sensory language as those sensory stimuli coming from an artifact, processed most often unconsciously, which play a constructive role in generating a meaningful interactive experience, yet do not require any explicit exchange of information messages. Our investigation aimed at exploring potentialities and limits of applying a sensory language to arouse meaningful interactions leading to a desired change in routine behaviors. We thus designed two product prototypes intended to lead users to decrease water consumption. Our approach opens up a new space for design that is currently not covered by explicit, codified forms of interaction. We discuss implications for a product designer to design for a sensory language and the results of an exploratory user evaluation.
Original languageEnglish
DOIs
Publication statusPublished - 18 Oct 2017
Event10th Conference on Design and Semantics of Form and Movement, DeSForM 2017: Sense and Sensitivity - Eindhoven, Netherlands
Duration: 17 Oct 201720 Oct 2017
Conference number: 10

Conference

Conference10th Conference on Design and Semantics of Form and Movement, DeSForM 2017
Abbreviated titleDeSForM
CountryNetherlands
CityEindhoven
Period17/10/1720/10/17

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Human computer interaction
Water

Keywords

  • Sensory language
  • Material interaction
  • User-product dialog
  • Water saving

Cite this

Bergamaschi, S., Rampino, L., & van Dijk, J. (2017). Designing Dialogs between Users and Products through a Sensory Language. Paper presented at 10th Conference on Design and Semantics of Form and Movement, DeSForM 2017, Eindhoven, Netherlands. https://doi.org/10.5772/intechopen.71127
Bergamaschi, Sara ; Rampino, Lucia ; van Dijk, Jelle . / Designing Dialogs between Users and Products through a Sensory Language. Paper presented at 10th Conference on Design and Semantics of Form and Movement, DeSForM 2017, Eindhoven, Netherlands.
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Bergamaschi, S, Rampino, L & van Dijk, J 2017, 'Designing Dialogs between Users and Products through a Sensory Language' Paper presented at 10th Conference on Design and Semantics of Form and Movement, DeSForM 2017, Eindhoven, Netherlands, 17/10/17 - 20/10/17, . https://doi.org/10.5772/intechopen.71127

Designing Dialogs between Users and Products through a Sensory Language. / Bergamaschi, Sara; Rampino, Lucia; van Dijk, Jelle .

2017. Paper presented at 10th Conference on Design and Semantics of Form and Movement, DeSForM 2017, Eindhoven, Netherlands.

Research output: Contribution to conferencePaperAcademicpeer-review

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Bergamaschi S, Rampino L, van Dijk J. Designing Dialogs between Users and Products through a Sensory Language. 2017. Paper presented at 10th Conference on Design and Semantics of Form and Movement, DeSForM 2017, Eindhoven, Netherlands. https://doi.org/10.5772/intechopen.71127