Diminishing the Gap Between IT Governance Maturity Theory and Practice: Renewing the Approach

Daniël Smits*, Jos van Hillegersberg

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

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Abstract

IT governance research suggests the existence of a gap between theoretical frameworks and practice. Although current ITG research is largely focused on hard governance (structure, processes), soft governance (behavior, collaboration) is equally important and might be crucial to close the gap. The
goal of this study is to determine what IT governance maturity models are available and if there remains a mismatch. The authors conducted a systematic literature review to create an overview of available IT governance maturity models. The study shows five new IT governance maturity models were
introduced. Only one of the new IT governance maturity models covers hard and soft IT governance in detail. This model and corresponding instrument was used to illustrate its usability in practice. The authors demonstrate that combining the instrument with structured interviews results in a usable instrument to determine an organization’s current maturity level of hard and soft IT governance.
Original languageEnglish
Article number1
Pages (from-to)1
Number of pages21
JournalInternational Journal of IT/Business Alignment and Governance
Volume10
Issue number1
DOIs
Publication statusPublished - 30 Jun 2019

Keywords

  • Collaboration
  • Design Science
  • Informal organization
  • IT governance
  • IT governance maturity
  • Leadership
  • Organizational culture
  • Soft governance

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