Discount User-Centered e-Health Design: A Quick-but-not-Dirty Method

Fenne Verhoeven, Julia van Gemert-Pijnen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    5 Citations (Scopus)

    Abstract

    The philosophy of discount usability engineering perfectly fits the health care setting, where cost-cutting is ubiquitously present. We adapted Nielsen’s discount usability approach for the health care setting by combining traditional thinking aloud (n=18) and Card Sorting (n=18) with online prototyping (n=5) and simplified thinking aloud (n=5). We used the approach to design an efficient and effective website with infection control guidelines for nursing home staff leading to high levels of satisfaction within a time frame of three months for the total cost of €7195. Based on our experiences, we would advocate using this discount user-centered approach for the design of e-health applications. Future research should concentrate on integrating the principles of creative co-design methods and online research into the discount usability approach.
    Original languageEnglish
    Title of host publicationHCI in Work and Learning, Life and Leisure
    Subtitle of host publication6th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering, USAB 2010, Klagenfurt, Austria, November 4-5, 2010. Proceedings
    EditorsGerhard Leitner, Martin Hitz, Andreas Holzinger
    Place of PublicationBerlin, Heidelberg
    PublisherSpringer
    Pages101-123
    ISBN (Electronic)978-3-642-16607-5
    ISBN (Print)978-3-642-16606-8
    DOIs
    Publication statusPublished - 2010
    Event6th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering, USAB 2010 - Klagenfurt, Austria
    Duration: 4 Nov 20105 Nov 2010
    Conference number: 6

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer
    Volume6389
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349
    NameProgramming and Software Engineering
    PublisherSpringer
    ISSN (Print)2945-915X
    ISSN (Electronic)2945-9168

    Conference

    Conference6th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering, USAB 2010
    Abbreviated titleUSAB
    Country/TerritoryAustria
    CityKlagenfurt
    Period4/11/105/11/10

    Keywords

    • n/a OA procedure

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