Does a Well-Informed Employee Have a More Positive Attitude Toward Change? The Mediating Role of Psychological Contract Fulfillment, Trust, and Perceived Need for Change

Sjoerd van den Heuvel, René Schalk, Marcel A.L.M. Assen

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Abstract

This study examined the mediating role of psychological contract fulfillment, trust, and perceived need for change in the relationship between change information and employee attitude toward organizational change. As one of the first studies inorganizational change research, attitude toward change was operationalized here as a tridimensional construct, comprising an affective, a behavioral, and a cognitive dimension. In a sample of 399 employees, data were gathered using questionnaires. The results confirmed that psychological contract fulfillment, trust, and perceived need for change mediated the relationship between change information and attitude toward change. Change information was positively related to all three mediating variables, which in turn were positively related to at least one of the attitude toward change dimensions. Furthermore, the relationship between trust and all three attitude toward change dimensions was mediated by psychological contract fulfillment and perceived need for change. Recommendations for future research and implications for practitioners are discussed.
Original languageEnglish
Pages (from-to)401-422
Number of pages22
JournalJournal of applied behavioral science
Volume51
Issue number3
DOIs
Publication statusPublished - 2015

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Contracts
Psychology
Organizational Innovation
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Keywords

  • IR-94407
  • METIS-309303

Cite this

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title = "Does a Well-Informed Employee Have a More Positive Attitude Toward Change? The Mediating Role of Psychological Contract Fulfillment, Trust, and Perceived Need for Change",
abstract = "This study examined the mediating role of psychological contract fulfillment, trust, and perceived need for change in the relationship between change information and employee attitude toward organizational change. As one of the first studies inorganizational change research, attitude toward change was operationalized here as a tridimensional construct, comprising an affective, a behavioral, and a cognitive dimension. In a sample of 399 employees, data were gathered using questionnaires. The results confirmed that psychological contract fulfillment, trust, and perceived need for change mediated the relationship between change information and attitude toward change. Change information was positively related to all three mediating variables, which in turn were positively related to at least one of the attitude toward change dimensions. Furthermore, the relationship between trust and all three attitude toward change dimensions was mediated by psychological contract fulfillment and perceived need for change. Recommendations for future research and implications for practitioners are discussed.",
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Does a Well-Informed Employee Have a More Positive Attitude Toward Change? The Mediating Role of Psychological Contract Fulfillment, Trust, and Perceived Need for Change. / van den Heuvel, Sjoerd; Schalk, René; Assen, Marcel A.L.M.

In: Journal of applied behavioral science, Vol. 51, No. 3, 2015, p. 401-422.

Research output: Contribution to journalArticleAcademicpeer-review

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