Does your robot know? Enhancing children’s information retrieval through spoken conversation with responsible robots

Thomas Beelen; Ella Velner; Roeland Ordelman; Khiet P. Truong; Vanessa Evers; Theo Huibers

doi:10.48550/arXiv.2106.07931

Does your robot know? Enhancing children’s information retrieval through spoken conversation with responsible robots

Thomas Beelen, Ella Velner, Roeland Ordelman, Khiet P. Truong, Vanessa Evers, Theo Huibers

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Abstract

In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as search engines on a computer or voice agents, do not always meet their specific needs. The conversational robot we propose maintains context, asks clarifying questions, and gives suggestions in order to better meet children's needs. Since children are often too trusting of robots, we propose to have the robot measure, monitor and adapt to the trust the child has in the robot. This way, we hope to induce a critical attitude with the children during their information retrieval process.

Original language	English
Number of pages	5
DOIs	https://doi.org/10.48550/arXiv.2106.07931
Publication status	Published - 15 Jul 2021
Event	IR for Children, IR4C 2021: Where Are We Now? - Virtual Duration: 15 Jul 2021 → 15 Jul 2021

Conference

Conference	IR for Children, IR4C 2021
Abbreviated title	IR4C 2021
Period	15/07/21 → 15/07/21

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10.48550/arXiv.2106.07931Licence: CC BY

ArticleFinal published version, 117 KBLicence: CC BY

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title = "Does your robot know? Enhancing children{\textquoteright}s information retrieval through spoken conversation with responsible robots",

abstract = "In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as search engines on a computer or voice agents, do not always meet their specific needs. The conversational robot we propose maintains context, asks clarifying questions, and gives suggestions in order to better meet children's needs. Since children are often too trusting of robots, we propose to have the robot measure, monitor and adapt to the trust the child has in the robot. This way, we hope to induce a critical attitude with the children during their information retrieval process.",

author = "Thomas Beelen and Ella Velner and Roeland Ordelman and Truong, {Khiet P.} and Vanessa Evers and Theo Huibers",

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T1 - Does your robot know? Enhancing children’s information retrieval through spoken conversation with responsible robots

AU - Beelen, Thomas

AU - Velner, Ella

AU - Ordelman, Roeland

AU - Truong, Khiet P.

AU - Evers, Vanessa

AU - Huibers, Theo

PY - 2021/7/15

Y1 - 2021/7/15

N2 - In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as search engines on a computer or voice agents, do not always meet their specific needs. The conversational robot we propose maintains context, asks clarifying questions, and gives suggestions in order to better meet children's needs. Since children are often too trusting of robots, we propose to have the robot measure, monitor and adapt to the trust the child has in the robot. This way, we hope to induce a critical attitude with the children during their information retrieval process.

AB - In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as search engines on a computer or voice agents, do not always meet their specific needs. The conversational robot we propose maintains context, asks clarifying questions, and gives suggestions in order to better meet children's needs. Since children are often too trusting of robots, we propose to have the robot measure, monitor and adapt to the trust the child has in the robot. This way, we hope to induce a critical attitude with the children during their information retrieval process.

U2 - 10.48550/arXiv.2106.07931

DO - 10.48550/arXiv.2106.07931

M3 - Paper

T2 - IR for Children, IR4C 2021

Y2 - 15 July 2021 through 15 July 2021

ER -

Does your robot know? Enhancing children’s information retrieval through spoken conversation with responsible robots

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