Abstract
The paper considers electronic governmental activities from a business perspective, resulting in a so-called governmental value chain model. This model aims to support practitioners for better understanding and realisation of joint organisational and information system innovations in the public sector. It consists of a legislative, administrative and juridical function embracing three fields of legislative governance, administrative (resource) management and governmental service delivery management. Each field is structured after a strategic-constitutional, tactical-intermediation and operational-retail level. This model is an effort to transfer business concepts to electronic government in the public sector. Basically governmental activities are considered as a value chain linking the ¿trading¿ partners like citizens, administrative agencies and constitutional institutions
Original language | Undefined |
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Pages | 289-293 |
DOIs | |
Publication status | Published - 2000 |
Event | 11th International Conference on Database and Expert Systems Applications, DEXA 2000 - University of Greenwich, London, United Kingdom Duration: 4 Sep 2000 → 8 Sep 2000 Conference number: 11 http://www.dexa.org/previous/dexa2000/index.html |
Conference
Conference | 11th International Conference on Database and Expert Systems Applications, DEXA 2000 |
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Abbreviated title | DEXA |
Country/Territory | United Kingdom |
City | London |
Period | 4/09/00 → 8/09/00 |
Internet address |
Keywords
- IR-55943