E-HRM effectiveness in a public sector organization: a multi-stakeholder perspective

Tatiana Bondarouk, Hubertus Johannes Maria Ruel, Beatrice van der Heijden

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Electronic HRM is increasingly gaining importance within working organizations and many of its adherents assume and express its advantages. Scientific support, however, is scarce and there is a lack of clarity regarding the contribution of e-HRM to HRM effectiveness. This article presents results from a qualitative study conducted at a public sector organization. Line managers and employees were interviewed to examine the linkages between the use of e-HRM applications and perceived effectiveness of HRM. Results of the analyses indicate that the appreciation of e-HRM applications is associated with HRM effectiveness, and reveals differences in the use of e-HRM between line managers and employees. Based on the results we emphasize the importance of a multi-stakeholder perspective in e-HRM research.
Original languageUndefined
Pages (from-to)578-590
Number of pages13
JournalInternational journal of human resource management
Issue number3
Publication statusPublished - 2009


  • IR-61655
  • METIS-256621

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