E-HRM: Innovation or irritation. An explorative empirical study in five large companies on web-based HRM

Hubertus Johannes Maria Ruel, Tatiana Bondarouk

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

327 Downloads (Pure)


Technological optimistic voices assume that, from a technical perspective, the IT possibilities for HRM are endless: in principal all HR processes can be supported by IT. E-HRM is the relatively new term for this IT supported HRM, especially through the use of web technology. This paper aims at demystifying e-HRM by answering the following questions: what actually is e-HRM?, what are the goals of starting with e-HRM?, what types can be distinguished? and what are the outcomes of e-HRM? Based upon the literature, an e-HRM research model is developed and, guided by this model, five organizations have been studied that have already been on the "e-HR road" for a number of years. We conclude that the goals of e-HRM are mainly to improve HR's administrative efficiency/to achieve cost reduction. Next to this goals, international companies seem to use the introduction of e-HRM to standardize/harmonize HR policies and processes. Further, there is a 'gap' between e-HRM in a technical sense and e-HRM in a practical sense in the five companies involved in our study. Finally, e-HRM hardly helped to improve employee competences, but resulted in cost reduction and a reduction of the administrative burden.
Original languageUndefined
Title of host publicationThe European IS Profession in the Global Networking Environment. Proceedings (on CD-ROM) of the 12th European Conference on Information Systems (ECIS), 14-16 June 2004, Turku, Finland
EditorsT. Leino, T. Saarinen, S. Klein
Place of PublicationTurku Finland
PublisherTurku School of Economics and Business Administration
Number of pages13
ISBN (Print)951-564-192-6
Publication statusPublished - 2004
Event12th European Conference on Information Systems, ECIS 2004 - Turku, Finland, Turku, Finland
Duration: 14 Jun 200416 Jun 2004
Conference number: 12

Publication series

PublisherTurku School of Economics and Business Administration


Conference12th European Conference on Information Systems, ECIS 2004
Abbreviated titleECIS
Other14-16 June 2004


  • METIS-217842
  • IR-47406

Cite this