The performance of service delivery by professionals and its determinants of success are long-standing themes in academic research. Many scholars have investigated this issue, and probably will continue to do so, as research outcomes are controversial. One of the concepts that has become ever more important in our understanding of professional service delivery deals with cross-boundary working. Professionals working in service and provision organizations increasingly have to work across organizational, sectoral, professional and thematic boundaries. This new landscape requires local service providers to collaborate in network arrangements of various types to solve ‘wicked’ problems that cannot be solved or easily solved by single organizations.
|Number of pages||22|
|Publication status||Published - 3 Jul 2013|
|Event||EURA Conference 2013: Cities as seedbeds for innovation - University of Twente, Enschede, Netherlands|
Duration: 4 Jul 2013 → 6 Jul 2013
|Conference||EURA Conference 2013|
|Period||4/07/13 → 6/07/13|