Effectiveness of the social general practitioner: the case of the Enschede neighbourhood coaches

Pieter-Jan Klok, Bas Denters, Mirjan Oude Vrielink

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The performance of service delivery by professionals and its determinants of success are long-standing themes in academic research. Many scholars have investigated this issue, and probably will continue to do so, as research outcomes are controversial. One of the concepts that has become ever more important in our understanding of professional service delivery deals with cross-boundary working. Professionals working in service and provision organizations increasingly have to work across organizational, sectoral, professional and thematic boundaries. This new landscape requires local service providers to collaborate in network arrangements of various types to solve ‘wicked’ problems that cannot be solved or easily solved by single organizations.
Original languageEnglish
Number of pages22
Publication statusPublished - 3 Jul 2013
EventEURA Conference 2013: Cities as seedbeds for innovation - University of Twente, Enschede, Netherlands
Duration: 4 Jul 20136 Jul 2013


ConferenceEURA Conference 2013
Abbreviated titleEURA
Internet address


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