Electronic services in a decentralized state

R.E. Leenes, Jorgen S. Svensson

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

1 Citation (Scopus)


The Netherlands puts much effort in establishing itself as a modern country and as one of the leading countries in the information age. At the same time, however, it has been losing its position as a forerunner in the electronic delivery of public services. This is mainly due to the fact that most public services are delivered at the level of the Dutch municipalities. At this level eService development is almost stagnant because of a) lacking municipal resources and limited potential benefits and b) a reserved, soft attitude by central government which has adhered to the Dutch institutional principles of municipal autonomy and the consensus model. In recent years, however, we see some developments which may help to solve the existing stalemate and may indeed bring the Netherlands back on track.
Original languageEnglish
Title of host publicationElectronic Government
Subtitle of host publicationThird International Conference, EGOV 2004, Zaragoza, Spain, August 30-September 3, 2004. Proceedings
EditorsRoland Traunmüller
Place of PublicationBerlin Heidelberg
Number of pages7
ISBN (Electronic)978-3-540-30078-6
ISBN (Print)978-3-540-22916-2
Publication statusPublished - 30 Aug 2004
EventThird International Conference on Electronic Government, EGOV 2004 - Zaragoza, Spain
Duration: 30 Aug 20043 Sep 2004
Conference number: 3

Publication series

NameLecture notes in computer science
NumberLNCS 3183
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


ConferenceThird International Conference on Electronic Government, EGOV 2004
Abbreviated titleEGOV


  • METIS-218315
  • IR-102161


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