Embodiments of compassion in caring and noncaring products: exploring design for values with a multi-sensory approach

Benedetta Lusi; Geke D.S.  Ludden; Randy Klaassen; Matthijs L. Noordzij; Charlotte Marijne van Lotringen

doi:10.21606/drs.2022.288

Embodiments of compassion in caring and noncaring products: exploring design for values with a multi-sensory approach

Benedetta Lusi, Geke D.S. Ludden, Randy Klaassen, Matthijs L. Noordzij, Charlotte Marijne van Lotringen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

This paper explores how to design for the value of compassion by means of multi-sensory design. It reports on a study with 77 university students, carried out in the context of a design master course. The study consists of two parts: the first one focuses on defining the value of compassion and its expressions, through sensory modalities, the second one focuses on embedding the expressions in design of caring and non-caring products. Through a student-led case study, we describe the entire design process, subject of the study. Finally, by analysing the results of the study, we critically reflect on how the expressions were embedded in design. This paper provides methodological exploration into designing for the value of compassion and informs the research on designing compassionate technology for healthcare and wellbeing.

Original language	English
Title of host publication	DRS2022: Bilbao
Editors	Dan Lockton, Sara Lenzi, Arlene Oak, Paul Hekkert, Juan Sádaba, Peter Lloyd
Publisher	Design Research Society
Number of pages	17
ISBN (Electronic)	978-1-91229-457-2
DOIs	https://doi.org/10.21606/drs.2022.288
Publication status	Published - 27 Jun 2022
Event	Design Research Society Conference, DRS 2022 - Bilbao, Spain Duration: 25 Jun 2022 → 3 Jul 2022 https://www.drs2022.org

Conference

Conference	Design Research Society Conference, DRS 2022
Country/Territory	Spain
City	Bilbao
Period	25/06/22 → 3/07/22
Internet address	https://www.drs2022.org

Keywords

compassion
Value sensitive design
Multisensory experiences
Design for health
Wellbeing

Access to Document

10.21606/drs.2022.288Licence: CC BY-NC

Embodiments of compassion in caring and non-caring products_ ExplFinal published version, 1.6 MBLicence: CC BY-NC

Cite this

@inproceedings{7ac6cbcf822645ff873c12748afaeb7f,

title = "Embodiments of compassion in caring and noncaring products: exploring design for values with a multi-sensory approach",

abstract = "This paper explores how to design for the value of compassion by means of multi-sensory design. It reports on a study with 77 university students, carried out in the context of a design master course. The study consists of two parts: the first one focuses on defining the value of compassion and its expressions, through sensory modalities, the second one focuses on embedding the expressions in design of caring and non-caring products. Through a student-led case study, we describe the entire design process, subject of the study. Finally, by analysing the results of the study, we critically reflect on how the expressions were embedded in design. This paper provides methodological exploration into designing for the value of compassion and informs the research on designing compassionate technology for healthcare and wellbeing.",

keywords = "compassion, Value sensitive design, Multisensory experiences, Design for health, Wellbeing",

author = "Benedetta Lusi and Ludden, {Geke D.S.} and Randy Klaassen and Noordzij, {Matthijs L.} and {van Lotringen}, {Charlotte Marijne}",

note = "We would like to thank all the talented students from the University of Twente, who participated in the Multisensory Design course 2020-2021. We thank the students for the creative projects and visuals described in the paper, and for allowing us to include them in the publication: Fredrika {\AA}str{\"o}m, Joep Eijkemans, Amanda Kullberg, Rinalds Kugis, Elisa Nguyen, Nora Tunc, Sterre van Arum, Wilke de Jong, Silke Jonkman, Leon Klement, Frederique Voskeuil, Albert Jan Meijerman, Babette Bosmans, Esm{\'e}e Jansen, Snigdha Guntuka, Wytze Duinmeijer, Amy Visscher, Frances van Elburg, Karlijn Mensink, Noor Nijrolder, Rixt van der Leij, Sanne van der Molen, Anke Hasper, Jules Verkade, Purna Bishas, Tao Heslenfeld, Xiao Lan Bokma, Michele Romani, Amber Eggengoor.; Design Research Society Conference, DRS 2022 ; Conference date: 25-06-2022 Through 03-07-2022",

year = "2022",

month = jun,

day = "27",

doi = "10.21606/drs.2022.288",

language = "English",

editor = "Dan Lockton and Sara Lenzi and Arlene Oak and Paul Hekkert and Juan S{\'a}daba and Peter Lloyd",

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Lusi, B, Ludden, GDS , Klaassen, R , Noordzij, ML & van Lotringen, CM 2022, Embodiments of compassion in caring and noncaring products: exploring design for values with a multi-sensory approach. in D Lockton, S Lenzi, A Oak, P Hekkert, J Sádaba & P Lloyd (eds), DRS2022: Bilbao. Design Research Society, Design Research Society Conference, DRS 2022, Bilbao, Spain, 25/06/22. https://doi.org/10.21606/drs.2022.288

Embodiments of compassion in caring and noncaring products: exploring design for values with a multi-sensory approach. / Lusi, Benedetta; Ludden, Geke D.S. ; Klaassen, Randy et al.
DRS2022: Bilbao. ed. / Dan Lockton; Sara Lenzi; Arlene Oak; Paul Hekkert; Juan Sádaba; Peter Lloyd. Design Research Society, 2022.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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N1 - We would like to thank all the talented students from the University of Twente, who participated in the Multisensory Design course 2020-2021. We thank the students for the creative projects and visuals described in the paper, and for allowing us to include them in the publication: Fredrika Åström, Joep Eijkemans, Amanda Kullberg, Rinalds Kugis, Elisa Nguyen, Nora Tunc, Sterre van Arum, Wilke de Jong, Silke Jonkman, Leon Klement, Frederique Voskeuil, Albert Jan Meijerman, Babette Bosmans, Esmée Jansen, Snigdha Guntuka, Wytze Duinmeijer, Amy Visscher, Frances van Elburg, Karlijn Mensink, Noor Nijrolder, Rixt van der Leij, Sanne van der Molen, Anke Hasper, Jules Verkade, Purna Bishas, Tao Heslenfeld, Xiao Lan Bokma, Michele Romani, Amber Eggengoor.

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N2 - This paper explores how to design for the value of compassion by means of multi-sensory design. It reports on a study with 77 university students, carried out in the context of a design master course. The study consists of two parts: the first one focuses on defining the value of compassion and its expressions, through sensory modalities, the second one focuses on embedding the expressions in design of caring and non-caring products. Through a student-led case study, we describe the entire design process, subject of the study. Finally, by analysing the results of the study, we critically reflect on how the expressions were embedded in design. This paper provides methodological exploration into designing for the value of compassion and informs the research on designing compassionate technology for healthcare and wellbeing.

AB - This paper explores how to design for the value of compassion by means of multi-sensory design. It reports on a study with 77 university students, carried out in the context of a design master course. The study consists of two parts: the first one focuses on defining the value of compassion and its expressions, through sensory modalities, the second one focuses on embedding the expressions in design of caring and non-caring products. Through a student-led case study, we describe the entire design process, subject of the study. Finally, by analysing the results of the study, we critically reflect on how the expressions were embedded in design. This paper provides methodological exploration into designing for the value of compassion and informs the research on designing compassionate technology for healthcare and wellbeing.

KW - compassion

KW - Value sensitive design

KW - Multisensory experiences

KW - Design for health

KW - Wellbeing

U2 - 10.21606/drs.2022.288

DO - 10.21606/drs.2022.288

M3 - Conference contribution

BT - DRS2022: Bilbao

A2 - Lockton, Dan

A2 - Lenzi, Sara

A2 - Oak, Arlene

A2 - Hekkert, Paul

A2 - Sádaba, Juan

A2 - Lloyd, Peter

PB - Design Research Society

Y2 - 25 June 2022 through 3 July 2022

ER -

Embodiments of compassion in caring and noncaring products: exploring design for values with a multi-sensory approach

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Conference

Keywords

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