Emotional exhaustion and mental health problems among employees doing 'people work': the impact of job demands, job resources, and family-to-work conflict

Geertje van Daalen*, Tineke M. Willemsen, Karin Sanders, Marc J.P.M. Veldhoven

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

56 Citations (Scopus)
12 Downloads (Pure)

Abstract

Objective: This study investigates the relationship between four job characteristics and family-to-work conflict on emotional exhaustion and mental health problems.

Methods: Multiple regression analyses were performed using data from 1,008 mental health care employees. Separate regression analyses were computed for high and low patient interaction jobs.

Results: Different job characteristics as well as family-to-work conflict were associated with emotional exhaustion and mental health problems in each job type. The relationship between family-to-work conflict and emotional exhaustion was mitigated by social support from colleagues for those who worked in low patient interaction jobs.

Conclusion: In addition to general and specific stressors, it is worthwhile to include home-related stressors that interfere with the work domain in stress research.
Original languageEnglish
Pages (from-to)291-303
JournalInternational archives of occupational and environmental health
Volume82
Issue number3
DOIs
Publication statusPublished - 2009

Keywords

  • Emotional exhaustion
  • Mental health problems
  • Job characteristics
  • Family-to-work conXict
  • Patient interaction
  • Mental health care workers
  • n/a OA procedure

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