Enterprise modelling and system support

In research institutes and laboratories many algorithms, computer programs and technologies are developed, which are eventually intended for practical use and aimed to improve business performance. Software companies have adopted and further developed research results for commercial use. In particular, computer programs like enterprise resource planning (ERP), product data management or product lifecycle management (PDM/PLM), customer relationship management (CRM), supply chain management (SCM), knowledge management and collaboration tools, collectively called enterprise systems, are offered to support integration of various functions in an organisation as well as in value chains and business networks. Such integration is meant to improve the speed of working, improve quality of information, products and processes, reduce costs, enhance responsiveness to customer needs and, ultimately, strengthen the competitiveness of the organisation, value chain or network.