This paper describes my PhD research on the development of realistic and innovative business case guidelines that can be used for complex information system implementations, such as cross-organizational ES implementations. I identify problems and solutions related to the issue of assessing the benefits of such complex implementations. Based on a structured literature review, a multidimensional benefit framework was developed. This is used as input into the ES business case guideline development process.
|Title of host publication||CAiSE - Doctoral Consortium 2009|
|Subtitle of host publication||Proceedings of the CAiSE-DC'09 16th Doctoral Consortium held in conjunction with CAiSE'09 Conference|
|Editors||Hans Weigand, Sjaak Brinkkemper|
|Number of pages||12|
|Publication status||Published - Jun 2009|
|Event||21st International Conference on Advanced Information Systems Engineering, CAiSE 2009 - Amsterdam, Netherlands|
Duration: 8 Jun 2009 → 12 Jun 2009
Conference number: 21
|Name||CEUR Workshop Proceedings|
|Conference||21st International Conference on Advanced Information Systems Engineering, CAiSE 2009|
|Period||8/06/09 → 12/06/09|
- Benefits Management
- Cross-organizational ES
- Business Case
Eckartz, S. M. (2009). ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like? In H. Weigand, & S. Brinkkemper (Eds.), CAiSE - Doctoral Consortium 2009: Proceedings of the CAiSE-DC'09 16th Doctoral Consortium held in conjunction with CAiSE'09 Conference (CEUR Workshop Proceedings; Vol. 479). CEUR.