Abstract
The purpose of this paper is to show that Product Liability (PL) and Product Safety (PS) are relevant categories in terms of the Total Quality Management literature. From a societal point of view PL and PS are two sides of a coin. The effects of the PL and PS regulation on companies are described and linked to the TQM-concept. By presenting the highlights of literature the proposed managerial remedies in the field of PL and PS are reviewed. Risk Management is a useful tool to estimate the vulnerability of a company to PL. An example of a checklist that can be used to audit the actual corporate state of affairs on PL and PS is presented. An in-company multidisciplinary Task Force of Experts on Safety should be charged with a monitoring function with regard to PS and should develop and implement a PL prevention policy
Original language | Undefined |
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Pages (from-to) | 311-326 |
Number of pages | 16 |
Journal | International journal of materials and product technology |
Volume | 5 |
Issue number | 4 |
DOIs | |
Publication status | Published - 1990 |
Keywords
- European law
- Risk Management
- TQM
- total quality management
- IR-81325
- product liability
- product safety
- METIS-124266
- safety