Evaluating the application of service-oriented auditing in the B2G domain: A case study

In international trade, reliability, security and cost effective logistic chain management are very important challenges that can only be met by innovative usages of IT. The Extended Single Window project aims at a drastic reduction of physical inspections of goods in main ports by coordinated planning of government authorities, reliable transport to and from hinterland hubs and administrative cost reduction. Although quite some efficiency gains can be achieved already by improving the data logistics, a higher level of innovation requires a re-engineering of the control processes. Service-Oriented Auditing (SOAu)stands for the integrated application of smart auditing techniques in the framework of a Service-Oriented Architecture. In this article we evaluate the SOAu methodology on a B2G case study. From this study we have identified seven challenges: 1-simplifying declaration procedures 2-alignment of (multiple) inspections 3-data quality 4- increasing inspections efficiency 5-online monitoring 6-electronic data delivery 7-collaborative testing. We examine to what extent SOAu can provide solution directions for each challenge.